Junior Customer Support Agent, Planner 5D

Night Shift

€15k

Junior level

Remote from Europe

Home improvement & interior design platform

Job no longer available

Home improvement & interior design platform

101-200 employees

B2CB2BArtificial IntelligenceInterior designFurnitureHome improvementMobile

Job no longer available

€15k

Junior level

Remote from Europe

101-200 employees

B2CB2BArtificial IntelligenceInterior designFurnitureHome improvementMobile

Company mission

To automate home improvement tasks with the use of technology and become a reliable service provider for non-professional users.

Job

Company

Role

Who you are

Strong focus and attention to detail. For 12 hours, you will need to mark up plans without losing attention
Attentiveness: The result of your work is extremely important to us, and it needs to be perfect. We need someone who is highly attentive to details and quality
Preference for monotonous work. Tasks will constantly come to you. The job will be to make them perfect. This at some point may seem routine and monotonous. You don't just have to be ready for it. You must like it
Resourcefulness. Sometimes you need to sweat over the plan and figure out how best to implement the plan
Desire for self-improvement and improvement of Planner 5D: We are looking for someone who not only performs their duties well, but also actively seeks out ways to improve their work and our product. If you notice any imperfections, we want you to bring them to our attention so we can continue to develop and grow
English level from Intermediate

What the job involves

Correction of plans for apartments, houses and other premises after automatic recognition by artificial intelligence
Placement of interior items in accordance with the plan
Monitoring the work of AI - escalation of problems to management if necessary
Conducting research to collect statistics of plans
Work the day shifts between 9.00 - 21.00 EEST

Our take

For people who want to renovate and improve their homes, the main challenge is in the design phase. In fact, Planner 5D's founders came across this exact challenge, creating the company because they wanted to be able to design their renovations themselves - without complicated tools.

Today, Planner 5D is an all-encompassing home improvement and design tool that harnesses the power of AI, AR and VR. Its software is robust enough to help its users design their homes from the ground up, or to conceptualise how things might look if they were to just move things around.

This approach has quickly caught on with DIY enthusiasts and even large organisations who use it to carry out professional work. With Planner 5D operating in a pretty small market, it faces little in the way of established competition, which supplies it with great opportunity to expand both its footprint and its tools.

Steph

Company Specialist at Welcome to the Jungle

Insights

42% female employees

3% employee growth in 12 months

Glassdoor (4.6)

Trustpilot (2.7)

Company

Funding (2 rounds)

Sep 2015

$1.4m

SEED

Jan 2015

$1.4m

SEED

Total funding: $2.8m

Company benefits

Freedom and responsibility in the role
An opportunity to work from Vilnius ofice or remotely from any place in the world
English courses
Birthday & anniversaries gifts
Enjoy about 50 days of vacation a year!
Invest in your future with educational and training opportunities
Equipment of your choice
Medical insurance

Company HQ

Antakalnis, Vilnius, Vilnius County

Leadership

Alexey Sheremetyev

(Co-Founder & CPO)

Has extensive experience in Design which includes stints as an Interface Designer at ABBY, Head of Design at Virtual Space and also at Oversun before co-founding Planner5D.

Andrey Ustyugov

(CEO)

Experienced CEO skilled in Mobile Applications, Startups and Business Development. Strong finance professional with a MSc focused in Physics, Automative systems and Programing.

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