Director of Channel Management, Lyra Health
$192.5-241k
+ Restricted stock units
Employee mental health care provider
Job no longer available
Employee mental health care provider
1001+ employees
Job no longer available
$192.5-241k
+ Restricted stock units
1001+ employees
Company mission
To transform access to life-changing mental health care.
Role
Who you are
- 10+ years of experience in channel sales, strategic partnerships, or business development, with at least 5 years in a leadership role
- Proven track record of managing and scaling teams responsible for partner lifecycle management and indirect revenue growth
- Strong understanding of co-seller, reseller, and ecosystem distribution models, ideally in healthcare, benefits technology, or SaaS
- Exceptional leadership and people management skills, with experience coaching high-performing teams
- Strong cross-functional collaborator with the ability to influence across Sales, Marketing, Product, and Operations
- Skilled in partner analytics and reporting; experienced with CRM and partner management tools (Salesforce preferred)
- Executive presence and communication skills for engaging senior leadership and strategic partner executives
- Bachelor’s degree required; MBA or advanced degree preferred
What the job involves
- As the Director of Channel Management, you will lead a high-impact team responsible for driving revenue and long-term success across Lyra’s indirect channels, including co-seller, reseller, and ecosystem partnerships
- This role is focused on scaling and optimizing our partner activation engine, ensuring that existing relationships convert to measurable growth
- You’ll oversee a team of Channel Managers, set strategic direction for partner lifecycle management, and serve as a key cross-functional leader connecting Sales, Marketing, Product, Customer Success, and Operations
- This is a critical leadership role for someone who excels at turning partnerships into performance—through data, playbooks, and relentless focus on execution
- Lead, mentor, and manage a team of Channel Managers responsible for co-sell, reseller, and ecosystem partnerships
- Set the strategic direction for partnership activation, revenue optimization, and lifecycle management across all partners
- Partner closely with Channel Directors to ensure seamless handoff from new partnership acquisition to ongoing activation and revenue generation
- Establish and own partner performance frameworks, including KPIs, QBR processes, and reporting standards for the partner management function
- Collaborate cross-functionally with Sales, Marketing, Product, Customer Success, Legal, and Operations to ensure partner success and growth
- Develop and implement scalable playbooks for partner engagement, sales enablement, and joint GTM initiatives
- Executive point of escalation for key partners, ensuring issues are resolved quickly and relationships are strong
- Drive continuous improvement by analyzing partner performance, identifying bottlenecks, and implementing strategies to maximize revenue impact
- Represent the partner management function in leadership forums and strategic planning discussions
- Recruit, develop, and retain top talent within the partner management team
Our take
In the United States, millions of people suffer from mental illness each year - a figure which is unfortunately on the rise - and research suggests that depression and anxiety disorders lead to $1 trillion in lost productivity worldwide each year. Lyra Health is one company out to tackle these issues head-on, by delivering mental health care for employees.
Lyrah Health is seen as a key player alongside other online mental telehealth platforms, which include Calm, Genoa, and Talkspace. The company offers video counselling sessions and one-to-one messaging to help users with a variety of conditions including anxiety, depression, and substance use disorder. Coaching is also offered as a preventative measure.
Lyra Health boasts a 90% satisfaction rate across its more than 2.2 million members, demonstrating the impact that its products can have on wellbeing. In 2022, Lyra announced its acquisition of ICAS World, an international provider of employee assistance programs. Its global network includes over 1,500 companies and 6.3 million users across more than 155 countries, which should give Lyra smooth inroads into global markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2022
$35m
SERIES F
May 2021
$200m
SERIES F
Total funding: $690.1m
Company benefits
- Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
- Medical, dental, and vision benefits, and free monthly membership to One Medical
- Generous compensation, 401k, and equity options
- Four weeks of vacation and paid holidays
- Monthly tech stipend
Company HQ
Downtown, Burlingame, CA
Leadership
David Ebersman
(Co-Founder & CEO)Former Equity Research Analyst at Oppenheimer & Co. Also served as the CFO at Facebook, and worked at Genentech for 15 years, leaving as Chief Financial Officer & Executive VP.
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