Director of Channel Management, Lyra Health
$192.5-241k
+ Restricted stock units
Mental health employee benefits
Job no longer available
Mental health employee benefits
1001+ employees
Job no longer available
$192.5-241k
+ Restricted stock units
1001+ employees
Company mission
To transform access to life-changing mental health care.
Role
Who you are
- 10+ years of experience in channel sales, strategic partnerships, or business development, with at least 5 years in a leadership role
- Proven track record of managing and scaling teams responsible for partner lifecycle management and indirect revenue growth
- Strong understanding of co-seller, reseller, and ecosystem distribution models, ideally in healthcare, benefits technology, or SaaS
- Exceptional leadership and people management skills, with experience coaching high-performing teams
- Strong cross-functional collaborator with the ability to influence across Sales, Marketing, Product, and Operations
- Skilled in partner analytics and reporting; experienced with CRM and partner management tools (Salesforce preferred)
- Executive presence and communication skills for engaging senior leadership and strategic partner executives
- Bachelor’s degree required; MBA or advanced degree preferred
What the job involves
- As the Director of Channel Management, you will lead a high-impact team responsible for driving revenue and long-term success across Lyra’s indirect channels, including co-seller, reseller, and ecosystem partnerships
- This role is focused on scaling and optimizing our partner activation engine, ensuring that existing relationships convert to measurable growth
- You’ll oversee a team of Channel Managers, set strategic direction for partner lifecycle management, and serve as a key cross-functional leader connecting Sales, Marketing, Product, Customer Success, and Operations
- This is a critical leadership role for someone who excels at turning partnerships into performance—through data, playbooks, and relentless focus on execution
- Lead, mentor, and manage a team of Channel Managers responsible for co-sell, reseller, and ecosystem partnerships
- Set the strategic direction for partnership activation, revenue optimization, and lifecycle management across all partners
- Partner closely with Channel Directors to ensure seamless handoff from new partnership acquisition to ongoing activation and revenue generation
- Establish and own partner performance frameworks, including KPIs, QBR processes, and reporting standards for the partner management function
- Collaborate cross-functionally with Sales, Marketing, Product, Customer Success, Legal, and Operations to ensure partner success and growth
- Develop and implement scalable playbooks for partner engagement, sales enablement, and joint GTM initiatives
- Executive point of escalation for key partners, ensuring issues are resolved quickly and relationships are strong
- Drive continuous improvement by analyzing partner performance, identifying bottlenecks, and implementing strategies to maximize revenue impact
- Represent the partner management function in leadership forums and strategic planning discussions
- Recruit, develop, and retain top talent within the partner management team
Our take
In the US, millions of people suffer from mental illness each year. This is not only a detriment to individuals, but to businesses as well - with research suggesting that depression and anxiety disorders lead to $1 trillion in lost productivity worldwide each year.
Lyra Health is out to tackle these issues head-on, by delivering mental health care for employees. The company offers video counselling sessions and one-to-one messaging to help users with a variety of conditions including anxiety, depression and substance use disorder.
The company is a key player in the sector alongside peers like Calm, Genoa and Talkspace. Impressively, it boasts a 90% satisfaction rate across its more than 2 million members, demonstrating the impact its products can have.
In 2025, Lyra Health launched a ‘clinical-grade’ chatbot to its offering. This has been met with mixed feelings due to evidence that AI can act unpredictably in response to mental health concerns. It will take time to see whether this feature will enhance or diminish the user experience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2022
$35m
SERIES F
May 2021
$200m
SERIES F
Total funding: $690.1m
Company benefits
- Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
- Medical, dental, and vision benefits, and free monthly membership to One Medical
- 401k and equity options
- Four weeks of vacation and paid holidays
- Monthly tech stipend
Company HQ
Downtown, Burlingame, CA
Leadership
David Ebersman
(Co-Founder & Board Chair)Former CEO of the company. Was an Equity Research Analyst at Oppenheimer & Co. Also served as the CFO at Facebook, and worked at Genentech for 15 years, leaving as Chief Financial Officer & Executive VP.
Jennifer Schulz
(CEO)Former CEO of Experian North America, Head of Global Online and Digital Products at Visa, and CEO at Verifi.
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