Compliance Lead, Fullscript
$125-175k
Senior and Expert level
Remote from US
Digital health platform
Open for applications
Digital health platform
501-1000 employees
HealthcareB2BEducationWellbeing
Open for applications
$125-175k
Senior and Expert level
Remote from US
501-1000 employees
HealthcareB2BEducationWellbeing
Company mission
Fullscript's mission is to help people get better.
Role
Who you are
- This role is ideal for someone who enjoys translating complex regulations into practical business decisions, influencing cross-functional stakeholders, and enabling innovation while protecting patient trust
- 7+ years of dedicated, hands-on privacy experience, specifically in roles requiring deep cross-collaboration
- Proven track record of working closely with Product and Engineering teams to embed data protection and privacy guardrails directly into features, technical solutions, and product designs
- Must have direct experience working within the US healthcare industry (HIPAA)
- Proven, direct experience working within OneTrust
- Deep understanding of US and Canadian privacy landscapes, with the ability to confidently navigate and apply requirements
- Experience and strong foundational knowledge regarding the privacy implications of AI
- Exceptional ability to build relationships across a business and communicate compliance requirements clearly and simply
- A pragmatic, solution-oriented Individual Contributor who thrives on autonomy and fast business growth
What the job involves
- As our Compliance Lead, you'll help shape how privacy and data governance scale across a rapidly growing health technology platform serving licensed practitioners and their patients across North America
- You'll work at the intersection of healthcare, AI, product development, and regulatory compliance, partnering closely with Product, Engineering, Security, Data, Clinical, and Customer Support teams
- Product Governance and Growth Support:
- Partner with Product and Engineering on new features, architecture, and user flows to ensure privacy-by-design is integrated before launch, not retrofitted after
- Lead privacy review of AI features and AI vendors, including model training restrictions, PHI usage controls, transparency disclosures, and pre-launch governance checkpoints
- Support clinical research, outcomes tracking, and de-identification workflows so that secondary uses of data are governed under documented standards
- Triage and respond to fast-moving product and commercial requests with calibrated, written guidance
- Privacy Operations and System Support:
- Own day-to-day execution of core privacy operations alongside the Senior Director of Compliance, with the ability to operate independently on assigned workstreams
- Operate Fullscript’s OneTrust environment for vendor reviews, data mapping, PIAs, consumer rights requests, and reporting, including configuration of new workflows as the program scales
- Lead privacy incident response activities, including intake, triage, coordination with cross-functional stakeholders, documentation, and tracking remediation efforts through resolution
- Business Enablement and Compliance Monitoring:
- Build trusted working relationships with stakeholders across the business so that privacy is engaged early on new initiatives rather than at the end
- Translate HIPAA, PIPEDA, Quebec Law 25, CPRA, and other applicable US state privacy laws into plain-language guidance, playbooks, and training materials the business can use without further interpretation
- Maintain ongoing monitoring of Fullscript’s privacy posture, surface emerging risk areas to the Senior Director of Compliance
Application process
- We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page
- A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly
Our take
Canadian-based Fullscript is a digital health platform that helps over 70,000 practitioners build positive patient relationships to deliver better patient care.
The platform enables users to prescribe and manage the use of the best healthcare supplements and offers access to over 20,000 practitioner-grade products from hundreds of brands. This enables practitioners to design fully personalised plans for their patients.
The company has raised impressive funding since its conception, which has been invested into expanding its business across North America. It's developing more tools to serve its customers, aided through partnerships with a growing list of brands.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2021
$240m
LATE VC
May 2019
$25m
SERIES B
Total funding: $273.1m
Company benefits
- Reach your wellness goals with our benefits plan, discount on practitioner-grade supplements, and company-wide health and wellness programs
- Our dedicated DEIB Council ensures we advocate for equality and encourage positive change within ourselves and the community. We value the unique qualities and perspectives of our team
- You choose your own office with our Wherever You Work Well approach. Whether that’s in-person or at home, teams aren’t defined by geography. Output, not location, is our success metric so we also offer a flexible approach to your working hours, vacation, and personal days
- We empower each other to grow with lunch and learns, lean in circles, show-and-tells, and more. Everyone has something to learn and something to teach so we pride ourselves on growing as a team
- We're not just a company — we're a community. Team lunches, weekly town halls, birthdays, parties, and clubs are an essential part of our community and culture
- The health of our people relies on the health of our planet. We are certified carbon-neutral, taking our first big step in creating a more sustainable future
Company HQ
Centretown, Ottawa, ON
Leadership
Kyle Braatz
(Co-Founder & CEO)Previously co-founded Simply Story Videos and founded Typically Canadian Group. Served as CRO for Scotiabank.
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