Director of Account Management, OpenAsset
$150-200k
More information about location
Digital asset managment software
Job no longer available
Digital asset managment software
21-100 employees
Job no longer available
$150-200k
More information about location
21-100 employees
Company mission
To empower AEC and real estate firms to showcase their projects, sell with visualization, and win more businesses.
Role
Who you are
- 5+ years of experience in SaaS account management focused on renewals and upsells
- 2+ years experience successfully managing employees while handling high priority accounts as a player/coach when needed
- Experience building relationships with the highest priority clients at a company while presenting and selling to C-suite level decision-makers
- Ability to identify strategic problems and commercial opportunities with very strong negotiation skills
- Experience selling modules and getting creative with license arrangements in order to maximize revenue
- Ability to build relationships and collaborate closely with teammates across departments, such as Customer Success, Product, Sales, Marketing and Revenue Operations
- Experience managing opportunities in Salesforce (or similar CRM)
- Key Technologies You Will Use: Salesforce, Slack, Salesloft, Gong, Zuora and Catalyst
What the job involves
- You’ll be responsible for coaching the team up on renewal and expansion techniques, joining escalation calls when needed, guiding negotiation strategies, and handling a subset of our highest priority enterprise clients yourself with a focus on renewals, expansion and churn
- Reporting into the CRO, this role is responsible for achieving Net Revenue Retention and Module upsell targets
- Manage and grow a team of two current account managers
- Work closely with Customer Success leadership to collaborate on the long-term health of our clients while owning the portion tied specifically to renewals and expansion
- Work closely with the Billing team to ensure accuracy in subscription invoices
- Work closely with the Revenue Operations team to ensure our process is continually optimized to maximize revenue
- Coach the team to handle all renewal negotiations, joining calls when needed
- Find creative ways to save ARR on downsells and increase ARR on upsells through a combination of selling modules and adjusting license terms
- Own a subset of our highest priority enterprise clients yourself when they come up for renewal, with assistance from the CRO and CEO as needed
- Be highly detail-oriented to ensure invoices and subscriptions are accurate
- Accurately forecast and manage a pipeline of renewal and expansion opportunities for over 800 clients
Our take
OpenAsset is a premier Digital Asset Management solution tailored specifically for the Architecture, Engineering and construction (AEC) sectors. With a track record spanning two decades and a diverse client base of 1,000+, OpenAsset is well-positioned to understand and cater to the unique challenges of these industries.
The problem it addresses is the acute need for an industry-specific solution that can effectively manage the digital assets crucial to AEC professionals. Traditional DAM systems often fall short in this regard, prompting OpenAsset's development to fill this significant gap. Its vision is not just to provide a platform but to inspire individuals through the visualization of the built world, an ambitious goal that sets them apart in the marketplace.
Marked by consistent growth, OpenAsset has strategically partnered with Marlin Equity Partners, a private equity firm, to enhance its sales, technical, and management capabilities. This collaboration is driven by the mounting demand for OpenAsset's B2B SaaS products. Alongside an ongoing focus on team expansion, positioning OpenAsset as a leader in addressing the distinctive needs of the AEC industries, ensuring its place at the forefront of specialized digital asset management.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Work-Life Balance
- Learning & Development Opportunities
- Paid Parental Leave
- Generous Vacation Policy
- 100% Emplpoyee Health Coverage (US)
- Hybrid and Remote Working Options
Company HQ
Midtown South, New York, NY
Leadership
Jason Janicki
(CEO)Jason joined OpenAsset in 2010 as a Senior Account Manager, since then they have been a VP of Customer Success, COO and now CEO. Previously, they spent nearly 4 years at CQ Roll Call Group as a Marketing Manager and Manager of Customer Communications and Training.
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