Product Enablement Associate, EverCommerce
Socius Marketing
$65-75k
More information about location
Integrated SaaS solutions
Job no longer available
Integrated SaaS solutions
1001+ employees
Job no longer available
$65-75k
More information about location
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- Excellent written and verbal skills
- Proven ability to effectively communicate with clients, engineers, sales, and account management partners
- 3-5 years of product enablement experience for software or digital marketing businesses
- Previous experience developing product monitzation strategies and tracking performance of launches
- Deep knowledge of digital marketing analytics and products
- Strong attention to detail
- Ability work efficiently and independently
- Ability to multi-task, prioritize, and organize
- Willingness and ability to learn and adapt
What the job involves
- The Product Enablement Specialist is responsible for optimizing product monetization by identifying revenue opportunities and strategizing upselling techniques, while also collaborating closely with multiple teams to ensure product enhancements are financially viable and well-communicated
- This role leads the development and roll-out of product training and enablement materials
- Additionally, the specialist works hand-in-hand with product managers, engineers, and sales teams to gather feedback and refine our product offerings
- Product Monetization:
- Identify opportunities to optimize and increase revenue from our product offerings
- Develop strategies and implement best practices for product positioning, upselling, and cross-selling
- Work closely with the product and engineering teams to translated gaps into roadmap items and with financial expectations driving prioritization
- Responsible for maintaining reporting platforms after launch and ensuring they have the right data to support enhanced retention and are being used to communicate value to clients
- Financial Impact Analysis:
- Track and analyze the financial impact of product enhancements on revenue, costs, and profitability to help drive roadmap decisions
- Collaborate with sales and account management teams to identify training and knowledge gaps that hurt their ability to sell/support clients
- Provide regular reporting on the ROI of product enhancements to senior management
- Training & Documentation:
- Lead the creation of comprehensive product enablement materials and documentation for new product an tool launches
- Coordinate with the product and sales teams to ensure all collateral is up-to-date and relevant
- Create a consolidated product communication strategy to enable sales and AM teams on product releases, upgrades, and bug fixes
- Collaboration:
- Collaborate with product managers, engineers, and designers to understand product details, features, and benefits
- Work with customer success and sales teams to gather feedback and continuously refine our product offerings
Our take
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specialises in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce went public before acquiring DrChrono, and through this, both companies can share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a behemoth in its industry, having acquired nearly 30 companies, with multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.3m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company HQ
River North Art District, Denver, CO
Leadership
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
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