Business Intelligence Senior Manager, Lloyds
Marketing
More information about location
2+ days a week in office (Gresham Street, London)
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
More information about location
2+ days a week in office (Gresham Street, London)
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- This position is suitable for someone who blends extensive experience in digital marketing data, business intelligence, and data visualisation with strong leadership and critical thinking
- If you’re passionate about enabling data-led decision-making and building future-ready BI solutions, we’d love to hear from you
- Advanced experience in BI and analytics within a marketing or media environment
- Solid command of digital marketing data, reporting and performance
- Familiarity with ATL, Digital and CRM measurement techniques, including econometrics
- Proficiency in SQL, Python or R, and data visualisation tools such as Power BI, Tableau, or Looker
- Hands-on experience with Google Cloud Platform (GCP) and experience with web and app analytics platforms (e.g., Google Analytics, Adobe Analytics, GA4)
- Experience in embedding generative BI capabilities and real-time insights into business processes
- Strong leadership and stakeholder management skills, with the ability to influence and prioritise
What the job involves
- We’re looking for a visionary and technically skilled Senior Manager, Business Intelligence (BI) to lead the evolution of our marketing intelligence capability at Lloyds Banking Group
- As a senior leader in the Marketing function, you’ll be responsible for developing and delivering a comprehensive BI strategy that aligns with BMX and broader business priorities
- You’ll lead a team of BI experts to design and implement scalable, self-serve analytics solutions using tools like Power BI and Tableau, enabling real-time, actionable insights across digital, CRM, and ATL marketing
- You’ll bring domain expertise in data sources like Adobe, Google, CRM, and media agency platforms, and have hands-on experience with GCP
- Working closely with the Platform team and Chief Data & Analytics Office (CDAO), you’ll ensure our BI infrastructure is robust, future-focused, and aligned with the latest innovations, including generative BI
- Develop and implement a comprehensive BI strategy aligned with BMX and marketing objectives
- Lead the design and delivery of self-serve analytics solutions using Power BI, Tableau, and other BI tools to meet sophisticated reporting needs
- Apply best practices for data visualisation to build accessible, insight-rich dashboards that tell compelling stories
- Bring SME knowledge of key data sources (Adobe, Google, CRM, media agency) and user experience with GCP
- Collaborate with the Platform & CDAO teams to deliver scalable BI infrastructure
- Partner with CDAO and other experts to ensure continuous upskilling of the team and adoption of new technologies, including Gen BI
- Lead and prioritise BI resource, balancing competing demands and aligning with strategic priorities
- Lead and mentor a high-performing BI team, fostering a culture of innovation, excellence, and continuous improvement
- Establish and enforce data governance standards to ensure data quality, integrity, and security
- Work closely with the Marketing team to define and monitor critical metrics, ensuring timely and accurate reporting of marketing effectiveness
- HOURS: 35 hours, full time
Application process
- End Date: July 16, 2025
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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