Product Designer CX, Moneyfarm

• Proven experience (5+ years) working as a Product Designer or similar role, preferably in a fintech or digital product environment
• Strong portfolio showcasing a range of projects with a focus on user-centred design principles, best practices, and responsive design solutions both on web and mobile
• Demonstrated experience building, implementing, and evolving design systems to ensure consistency and efficiency across digital products
• Proficiency in creating high-fidelity prototypes using tools such as Sketch, Adobe Creative Suite, Figma, or similar
• Proficiency in creating micro animations/interactions using tools such as Rive o Lottie
• Solid understanding of front-end development technologies and iOS/Android HIGs to effectively collaborate with developers
• Excellent communication skills with the ability to articulate design decisions and rationale to both technical and non-technical stakeholders
• Knowledge of accessibility standards (WCAG) and best practices
• Familiarity with agile methodologies and design sprints

Desirable

• We are seeking a talented and experienced Product Designer to join our team and take ownership of the design and user experience of our customer experience.
• As a Product Designer at Moneyfarm, you will work closely with the Customer Experience team and play a crucial role in shaping the digital presence of our brand and enhancing the overall user journey for our clients
• User-Centric Design: Develop a deep understanding of our users' needs, behaviours, and pain points through user research, feedback analysis, and data-driven insights to inform design decisions and measure the impact of design changes
• Web/Mobile App Design: Lead the design process for our applications, including but not limited to wireframing, prototyping, visual design, and interaction design
• UX/UI Optimisation: Continuously optimize the user experience and interface of our apps to ensure usability, accessibility, and engagement
• Collaboration: Champion design thinking within the organization, helping teams focus on the holistic customer experience including product managers, developers, marketers, and stakeholders to align design goals with business objectives
• Design System: Lead the development and maintenance of our design systems, patterns, and frameworks that support a cohesive brand and experience. Creating and maintaining design documentation, including style guides, component libraries, and usage guidelines
• Prototyping and Testing: Create interactive prototypes and conduct usability testing to gather feedback and validate design solutions
• Stakeholder Management: Presenting design concepts and progress updates to stakeholders at various levels. Gathering and incorporating feedback from multiple stakeholders
• Stay Updated: Keep abreast of industry trends, best practices, and emerging technologies in web design and UX/UI to drive innovation and maintain competitive advantage