Employee Relations Advisor, Capita
£30k
Consulting, transformation and digital services
Job no longer available
Consulting, transformation and digital services
1001+ employees
Job no longer available
£30k
1001+ employees
Company mission
To create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society.
Role
Who you are
- ER Advisory experience, a good working knowledge of theory, legislation, and best practice, with an understanding of HR systems
- CIPD qualified desirable but not essential
- Shared service centre experience preferable
- Experience or working in a unionised environment preferable
- Excellent written and telephone communication skills
- Well organised, with ability to work to tight deadlines and excellent attention to detail
- Team player
What the job involves
- Providing consistent specialist HR advice and guidance to managers and employees in line with Capita People Policy and Process across the full breadth of ER including
- Absence management, wellbeing and OH referrals
- AWOL, Performance, Disciplinary and Grievance
- Appeal
- Flexible Working
- Managing all occupational health referrals, tracking spend and working with the business on implementing any reasonable workplace adjustments
- Facilitating a proactive approach to absence management to ensure a smooth return to work
- Raising awareness of the importance of undertaking maternity, DSE, stress and other risk assessments. Supporting the business in managing mental health issues and creating a healthy work environment
- Ensuring accurate and timely recording and management of ER cases on the case management system
- Acting as the initial point of escalation from the ER Assistants
- Rotational shifts between the hours of 8am and 6pm of 7.5 hours a day are required. (Mon – Fri)
Our take
Capita delivers consulting, digital and software solutions to improve connections between businesses & customers, and governments & citizens. Founded in 1984, it now offers its expertise across wide ranging industries, and it’s this depth and breadth of expertise that has made Capita a primary port of call for a number of varying businesses.
Capita’s offering is only becoming more important in today’s economy. Fierce competition has meant that established companies can fail faster than ever before, and the public sector must keep up with rapidly changing technology. As a result, both need to constantly innovate, and this is where Capita comes in.
The company is working to become both a stronger and simpler business in the long term. As part of this, it is selling off non-core businesses to strengthen the balance sheet and switch focus to its two key divisions: Capita Public Service and Capita Experience.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company benefits
- Company-matched pension
- Parental leave and pay
- Buy extra holiday
- Eye care vouchers
- Life assurance
- Season ticket loans
- Dental insurance
- Health assessment
- Life assurance
- Retail vouchers
- Restaurant discounts
- Beauty & fitness discount
- Hybrid (at home & the office)
- Flexible working
Company HQ
City of London, London, UK
Leadership
Adolfo Hernandez
(CEO)Previously Vice President of the Global Telco Business Unit for Amazon Web Services (AWS), CEO of SDL and acision and was the EVP & President of Global Software, Services and Solutions for Nokia.
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