Sales Engineer, Luma Health
$120-140k
+ Bonus + Equity
Operational AI for healthcare
Be an early applicant
Operational AI for healthcare
201-500 employees
Be an early applicant
$120-140k
+ Bonus + Equity
201-500 employees
Company mission
To make it easy for patients to connect to their healthcare provider in a way that’s modern and mobile-first.
Role
Who you are
- 5+ years of experience as a Sales Engineer in the healthcare industry
- In-depth knowledge of Epic, Cerner, Athena, eCW, and/or MEDITECH EHR systems
- Proven experience with patient-facing workflows and understanding of healthcare processes
- Strong communication and presentation skills
- Bachelor's degree in a relevant technical field (e.g., Computer Science, Engineering) preferred
- Previous experience in a startup environment preferred
- Don’t meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles
What the job involves
- Inspire confidence in Luma Customers and Prospects by creating emotional resonance & “Aha” Moments in the sales process
- Persuade & Present the art of possible
- Create the “spark”, be the change agent in deals by recommending winning solutions
- Demonstrate with confidence, leverage empathy to create confidence during deal cycle
- Built personal rapport buyers at all levels
- Have confidence to challenge the status quo & de-position competitors
- Engage with healthcare organizations to understand their technical requirements and challenges
- Provide technical guidance and support to the sales team in understanding and addressing customer needs
- Conduct product demonstrations and presentations to showcase the value proposition of our solutions
- Assist in the development of customized solutions tailored to meet the unique requirements of healthcare clients
- Collaborate with the product development team to ensure seamless integration of our solutions with existing healthcare systems
- Work closely with the sales, marketing, and product development teams to ensure a cohesive and effective go-to-market strategy
- Collaborate with key stakeholders to gather feedback and continuously improve our offerings
Our take
Missed appointments cost the US healthcare industry over $150B annually, cancellations frequently go un-rescheduled, and distant appointment bookings leave patients dissatisfied and prone to defect from providers. All these are common and significant healthcare issues that Luma Health aims to solve with its streamlined patient-provider, mobile-first, communication platform.
Luma is embedding its product throughout the healthcare sector by way of strategic partnerships and integrations, including Uber Health, Cisco Webex Teams, and Carecloud.
Recently, Luma expanded its platform with the acquisition of Tonic Health, enhancing patient intake, electronic consent, and patient-reported outcome capabilities while deepening Oracle Health EHR integrations. The combined company now serves over 1,000 health systems and 100M patients across the US, UK, Canada, and the Caribbean.
Luma's Operational AI platform orchestrates workflows across access, engagement, intake, and payments - saving over 2M staff hours in 2025 alone. With innovation like conversational agents and intelligent order management, Luma is redefining healthcare operations.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Nov 2021
$130m
SERIES C
Aug 2019
$16m
SERIES B
Total funding: $155.7m
Company HQ
Downtown, San Mateo, CA
Leadership
Adnan Iqbal
(Co-Founder & CEO)Adnan graduated from Stanford with an MS/MBA in General Management, Global Leadership and Innovation. Previously, he was a Consultant at Deloitte, a Manager, Senior Manager, and Market Planning Manager at Genetech, and a Social Entrepreneur Lab Fellow at Hasso Plattner Institute of Design at Stanford.
Tashfeen Ekram, MD
(Co-Founder & CMO)Tashfeen studied Medicine at Michigan. He then founded Healthkibo.com and worked as a Consultant for Keas and Ortotele. He has also worked in Radiology, currently as a Diagnostic Radiologist for Alata Vista Radiology.
Aditya Bansod
(Co-Founder & President)Aditya began his career as a Software Developer at QuakeWireless. He then spent time at Microsoft as a Lead Program Manager and at Adobe Systems as a Principal Product Manager.
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