Marketing CRM QA Lead, Appnovation

• Experience: 10+ years of experience in DevOps and Test Engineering/Software QA
• QA Expertise: A senior-level understanding of various testing types (functional, regression, risk-based, etc.) and a hands-on approach with a strong focus on test automation
• Automation Skills: In-depth knowledge of test automation tools and experience with automation frameworks (Java, Javascript, or Python)
• DevOps: A strong understanding of DevOps concepts, including CI/CD, and how testing integrates into these processes
• Methodologies: Proven experience with Agile (SCRUM, SAFE) development and testing methodologies
• Strategic Leadership: Proven track record of defining a test strategy at the ART (Agile Release Train) level and coaching QAs across product scrum teams
• Data Analysis: The ability to use real data and metrics to inform development planning and make critical release decisions
• Technical Tools: Excellent experience with Salesforce Data Cloud and Marketing Cloud and their testing strategies. Excellent experience with testing applications on AWS services (ECS, RDS, Lambda, etc.)
• Communication: Excellent communication and leadership skills, with the ability to operate in senior leadership forums

Desirable

• As a Marketing CRM QA Lead, you will be responsible for creating and delivering a comprehensive QA strategy for a program rolling out Salesforce Data Cloud and Marketing Cloud to over global markets
• You'll work at the program level, defining the overall testing strategy and overseeing its execution across multiple interconnected product teams
• Strategic Leadership: Develop and manage a modern, agile-aligned test strategy and high-level test plans for major releases across four interconnected product teams
• Quality Governance: Oversee testing delivery, establish working practices and performance metrics, and ensure testing meets industry standards and best practices
• Process Improvement: Actively participate in all stages of product development, identifying and implementing process improvements, coaching teams on "Definition of Done," and defining quality requirements for releases
• Automation and Technology: Define and implement a test automation strategy, including UI, API, and visual testing, leveraging automation frameworks (Java, Javascript, or Python)
• Risk Management: Proactively identify and mitigate risks, establishing a common practice for documenting and managing risks as part of test plans
• Reporting: Establish and manage a QA reporting framework to provide visibility into progress, plans, and issues to development teams and management
• Collaboration: Work with various lead-level stakeholders to ensure end-to-end testing is conducted to a high standard

• Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted