Telesales Account Manager, Advania UK
£23-25k
+ Commission scheme
Office located in Romford, London
Cloud hosting services
Be an early applicant
Cloud hosting services
501-1000 employees
Be an early applicant
£23-25k
+ Commission scheme
Office located in Romford, London
501-1000 employees
Company mission
To empower people to create sustainable value with the clever use of technology.
Role
Who you are
- Prior experience within a telesales, outbound or new business role (any sector / industry)
- Excellent communication and interpersonal skills
- Ability to build and maintain long-term relationships with clients
- Good organisational and time management skills
- Proficiency in using CRM software and Microsoft Office Suite
- Self-motivated, proactive, and results-oriented
- Ability to work independently and as part of a team
- Resilience and ability to handle rejection and overcome obstacles
What the job involves
- CCS Media (an Advania Company) are looking for a proactive Telesales Account Manager to join our Romford Sales Team
- You’ll play a pivotal role in driving new business growth by building and maintaining strong clients relationships
- You shall leverage CCS Media’s vast portfolio of technology products, solutions and services, to net new customers
- We shall provide industry training for all new intakes making sure you are confident in consulting with customers on their IT requirements
- Develop and maintain strong relationships with net new clients
- Identify client needs and provide appropriate IT products, solutions and services
- Regularly review client accounts to ensure high levels of customer satisfaction and retention
- Proactively contact potential clients via phone, email, and other communication channels
- Conduct thorough research to identify new business opportunities
- Present and demonstrate CCS Media’s product and service offerings to clients
- Negotiate contracts and close sales to achieve individual
- Provide exceptional customer service and support to customers
- Handle client inquiries, issues, and complaints in a timely and professional manner
- Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system
- Analyse sales data to identify trends and opportunities for addition upsell / cross sell
- Work closely with other departments to ensure a seamless customer experience
- Participate in team meetings, training sessions, and sales events
Salary benchmarks
Our take
Advania’s belief that “IT is a people business” has helped it consolidate a large market across Europe. Its IT outsourcing, infrastructure and integration services help companies, mainly SMEs, get the most out of the technology they use.
Advania’s solutions for IT management and tech integration offer companies a frictionless path towards digitalisation and efficiency. Its consultancy services help to accelerate the productivity of public and private companies, all through a people-first ethos. It's this ethos that sets Advania out from the crowded IT outsourcing market.
Though it has stiff competition, the company’s growth across Europe speaks for itself. In 2024, it purchased Servium, a UK-based managed services and IT procurement optimisation company. This move bolstered Advania’s position in the UK market and strengthened its product suite.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company values
- Work with individuals who can - With us, you are surrounded by competent, down-to-earth and helpful colleagues who are really good at what we do. We share expertise and support each other
- Assignment at the forefront - We have really fun and challenging assignments and projects. We get to influence, design and find innovative solutions that drive our customers' business forward
- We thrive at work - Our culture is based on commitment, interest and freedom under responsibility. We believe in a flat organization with an agile way of working, flexibility and a family-friendly workplace
Company HQ
City of London, London, UK
Articles
Leadership
Mikael Noaksson
(Co-Founder & Group CSO)Previously National Manager at Kerfi AB, IT Manager at Virtus and is a Sales Manager at OnSite DataService.
Henrik Foyn-Laukvik
(Group Chief Acquisition Officer)Previously Board Member at Content+Cloud, Senior M&A Manager at Mercell Group, VP of Investment Banking at Bryan, Garnier & Co and was a Management Consultant at Accenture.
Herge Store
(Group CEO)Also a Boardmember at Posten Bring AS and VP at IKT-Norge. Previously Board Member at Electronic Chart Centre AS and was Administrative Director at Visolit.
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