Head of FinTech Products, Freenow
1 day a week in office
Multi-service ride-hailing app
Be an early applicant
Multi-service ride-hailing app
1001+ employees
Be an early applicant
1 day a week in office
1001+ employees
Company mission
To make urban mobility safe, reliable, accessible and sustainable for all.
Role
Who you are
- Experience: 5-7+ years in product development experience with proven, deep-dive expertise in Online Payment Acceptance, Settlement, and Fiscal Services within a high-growth European Marketplace business model (B2C/B2B). Ideally with 3+ years in a leadership position
- Domain Mastery: Deep technical understanding of a marketplace payment architecture (3DS, tokenization), advanced fraud prevention systems, and the technical implementation of VAT and financial reconciliation processes (ERP integration)
- Commercial Acumen: Demonstrated history of successful, data and growth-driven commercial product accountability of a marketplace product, resulting in significant improvements in unit economics or impactful new business
- Strategic Leadership: Exceptional ability to lead, coach, and scale multiple Product Managers, coupled with the executive presence to communicate and defend complex, regulated roadmaps to non tech- or payment regulation-affine senior stakeholders (Management, Finance or Legal)
What the job involves
- We are looking for a seasoned product leader with experience in leading a high-impact product organisation, deep experience in building and optimising FinTech marketplace products that create a compelling value proposition for the consumers and the business
- Own the entire FinTech product strategy, vision, and roadmap for our high-scale European Marketplace across 9+ countries, acting as the commercial and technical owner of the full monetary lifecycle
- Drive significant commercial impact by managing a multi-million Euro area of impact, leading strategic contract negotiations, and continuously optimizing the cost of sales of every transaction
- Serve as the organization's subject matter expert on payment flows, fraud prevention, and complex European fiscal/invoicing regulations (e.g., VAT), ensuring domain compliance and state of the art experience
- Lead three distinct Product teams to deploy cutting-edge, innovative features that maximize conversion and provide a seamless, trustworthy user experience
- Master a complex stakeholder landscape, particularly translating detailed fiscal and regulatory requirements from the non-technical Finance Department into clear, actionable product requirements and securing executive buy-in
Our take
Freenow is a multi-mobility app that's working to make getting around cities safer, faster, and more convenient. The platform puts safety first, connecting passengers with thousands of experiences, vetted drives across Europe. The app offers seven different ways to travel in one place, making it easy to choose the best option for any journey - whether that's a quick work commute, an airport run, or even a night out.
Freenow has a strong European footprint and is focused on working with professional taxi drivers rather than just ride-share amateurs. The service operates in over 180 cities across nine countries and has pickups points at 50 airports. Taxis arrive in an average of four minutes, and the whole experience is cashless, letting users travel like locals.
Recently, the company was acquired by Lyft in an impressive cross-marekt usage, the Lyft app was opened 4.6M times in Freenow's marekt since earl 2024, while Freenow was used 1.2M times in Lyft's territory. This merger could double Lyft's addressable market to over 300B trips per year. Freenow CEO Thomas Zimmermann and his team will continues leading operations across their nine countries and for users, this means the platform should get even better as both companies integrate their technologies and strengths to serve customers worldwide.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jan 2014
$50m
SERIES C
Dec 2012
$30m
SERIES B
Total funding: $97m
Company benefits
- Sabbatical leave: Get rewarded for you rhard work with a sabbatical after two years.
- Employee assistance program: Your wellbeing is our priority, anonymous external support is always available.
- Welcome & anniversary gifts: We'll send you a little something to celebrate these special occasions.
- Mobility benefits card: Get from A to B on us. Every month you'll get a mobility budget to try out different transport options.
- Flexible work options: Work as you are and where you want with flexible hours and remote opportunities.
- Talent development: Your growth is important to us. Progress your career with dedicated training courses and regulars development check-ins.
- Birthday off: Celebrate in style with an extra dy off each year.
- Remote work within the EU: Work up to 20 business days every 6 months from all countries in the European Union & Switzerland.
Leadership
Thomas Zimmermann
(CEO)Previously VP of Marketing and Operations at IONIQ Group, CMO at Goodgame Studios, Online Advertising Lecturer at macromedia hochschule für medien und kommunikation.
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