Senior Data Analyst, Radar
Customer Solutions
$79-144k
+ Equity
RFID and computer vision for retail stores
Open for applications
RFID and computer vision for retail stores
101-200 employees
Open for applications
$79-144k
+ Equity
101-200 employees
Company mission
To help stores find inventory more easily than ever before.
Role
Who you are
- You are proficient in performing SQL queries, working with big data and creating simple Python scripts to perform data analysis
- 2–5 years of experience as a Data Analyst, preferably in retail, e-commerce, or consumer analytics
- You have demonstrated success working cross-functionally across engineering and customer teams
- You have strong analytical, documentation, and stakeholder communication skills
Desirable
- You have a background in retail, including one or more of the following: Inventory Management, retail technology deployment, Solutions Associate, or IT Systems/Information Management
- You have a Lean or Six Sigma training
- You have a Bachelor's degree in Business, Engineering, Computer/Data science or related field
What the job involves
- This role leads the optimization and post-go-live integration of RADAR’s platform across pilot and fleet deployments
- You will act as the main liaison between RADAR’s engineering organization and retail customers, ensuring ongoing success and scale of the solution
- You will collaborate cross-functionally to surface performance issues, quantify performance, and implement improvements to maximize value for the customer
- In your first 30 days, you will:
- Complete onboarding with Customer Solutions, Engineering, and Customer Experience teams
- Review RADAR’s solution architecture and integrations with fleet and pilot customers
- Analyze current QA and monitoring to identify key improvement opportunities
- Conduct stakeholder interviews to document known pain points
- Shadow current engagements to understand the flow of feedback, escalation and remediation
- In your first 60 days, you will:
- Design and validate QA scenarios for field testing during and after deployment of new features and customers
- Collaborate with engineering and Customer Experience to support field testing
- Collaborate with engineering and product to triage known and new performance issues
- Contribute to cross-functional workshops focused on customer success
- In your first 90 days, you will:
- Drive iteration on solution components based on system performance and customer feedback
- Create baseline dashboards to visualize key health and performance metrics
- Formalize a playbook for system issue detection and remediation
- Begin mentoring newer team members on performance troubleshooting and analysis
Our take
Devised after its founder, Forbes 30 Under 30 2022 listed Spencer Hewett spent an excruciating amount of time waiting in line at Victoria’s Secret, RADAR is a computer vision and RFID company helping accelerate retail store stock searches.
Utilizing the developments in computer vision and radio frequency identification, RADAR automates retail store processes, providing stockroom searches with speed and location accuracy. Stores can manage inventory more efficiently through automated inventory counts and more accurate in-store stock replenishment. Ultimately, RADAR aims to eliminate checkout lines altogether.
RADAR’s product not only helps practically and logistically, but gathers data that can help retail companies measure customer-product interactions, providing key insights into their customers' behavior. The substantial funding awarded to RADAR so far is down to how many layers of company processes its tool benefits. RADAR’s 2023 rounds of funding will be used to attract more customers and speed up its product development.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Jun 2022
$15m
LATE VC
Mar 2019
$16m
SEED
Total funding: $31.2m
Company HQ
Tribeca, New York, NY
Leadership
Spencer Hewett
(CEO)Named on the 2022 "30 Under 30" list. Co-founded Bazaarboy and is the founder of Skip. Thiel Fellow of the The Thiel Foundation.
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