Financial Services Representative, Interactive Brokers
$65-75k
+ Annual Performance-Based + Stock Grant
3 days a week in office
Online broker
Be an early applicant
Online broker
1001+ employees
Be an early applicant
$65-75k
+ Annual Performance-Based + Stock Grant
3 days a week in office
1001+ employees
Company mission
To create technology to provide liquidity on better terms.
Role
Who you are
- Bachelor’s degree in finance, economics, business, STEM, or a related field preferred
- Recent graduate or early-career professional with one to three years of experience in a customer-facing, finance, or technology role
- Self-motivated and able to manage tasks with minimal supervision
- Curious about financial markets and the technology that powers them
- Strong communicator with excellent problem-solving skills
- Analytical, adaptable, problem-solver, and able to remain calm under pressure
- Comfortable navigating advanced platforms, including desktop and mobile applications
- In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, crypto and fixed income
What the job involves
- Interactive Brokers is not your average brokerage
- We have built one of the world’s most advanced trading platforms, trusted by millions of traders across the globe
- We are looking for ambitious problem solvers, whether you are a recent graduate or have one to three years of experience in finance, technology, or customer service, to join our Client Experience team
- You will help clients trade everything from stocks and options to crypto and event contracts
- Our Chicago Client Experience team includes former traders, industry veterans, early-career professionals, and recent graduates
- Everyone shares a passion for financial markets and technology
- We are ambitious, collaborative, and enjoy solving complex problems
- Whether you bring trading floor knowledge or a fresh perspective from college, you will find a team that is ready to support your growth
- Serve as the first point of contact for clients via phone, email, and chat, delivering quick, clear, and accurate support
- Guide users through our powerful trading tools, from buying their first share to navigating complex multi-asset strategies
- Troubleshoot issues with account management (statement review, permissions, tax, etc.), funding, and trading activity while finding smart and effective solutions
- Collaborate with technology, risk, and operations teams to ensure a seamless client experience
- Identify opportunities to improve our processes and tools and share them with the team
- As the face of our company, you will embody our values through compassionate communication and deep product knowledge, making customers feel heard and appreciated. Your role involves resolving user concerns with both speed and thoroughness, while actively engaging with our customer base throughout your workday
- What You Will Learn:
- The inner workings of global financial markets including equities, options, futures, foreign exchange, crypto, and event trading products
- How a technology-driven brokerage operates behind the scenes
- Best-in-class problem-solving skills in a high-energy, fast-paced environment
Our take
Interactive Brokers is an automated electronic broker, empowering users to analyse global stock markets, manage portfolios, and explore diverse investment assets. With a history spanning over 45 years, the company has thrived by adapting to evolving digital trading trends. Its comprehensive suite of services includes analytical tools, asset marketplaces, and seamless third-party integration, enhancing portfolio management capabilities.
Boasting over $11.6 billion in equity capital, Interactive Brokers remains at the forefront of industry innovation. The company has embraced the rising popularity of cryptocurrency, offering customers access to crypto trading through a partnership with Paxos Trust Company. This proactive approach reaffirms Interactive Brokers' position as a forward-thinking player in the ever-changing trading landscape.
Recently, Interactive Brokers expanded its trading hours for U.S. Treasury bonds to 22 hours a day, allowing global clients to trade during their local hours and quickly respond to market news. This extension reflects the company's commitment to flexibility and comprehensive service, meeting the diverse needs of clients in over 200 countries and territories.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company benefits
- Competitive Pay with discretionary bonus packages which may include company stock grants
- Comprehensive Health Plans that include extensive Vision, Dental and Prescription coverage
- 401k Retirement Savings Plan (generous company match)
- Daily Lunch Allowance
- Wellness Incentives
- Flexible Spending Accounts
- Paid Personal Time and Sick Leave
Company HQ
Greenwich, CT
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