Senior Director of Product Management, Pointclickcare

• 10+ years of SaaS Product Management experience
• Business, Computer Science, or healthcare-related degree
• Demonstrated mastery of outcome-driven product practices; discovery, opportunity assessment, experimentation, agile delivery, and post-launch learnings and iteration
• Demonstrated success managing strategic partnerships or enterprise platform migration initiatives
• Executive presence and the ability to credibly influence VP- and C-level stakeholders
• Experience leading high-performing product management teams

Desirable

• As Senior Director, Product Management at PointClickCare, you will have the opportunity to drive some of our most critical growth and platform strategies
• This role will lead product efforts across partnerships with HIEs and state agencies and overall multiple platform integration and migration efforts – helping to unify user experience while navigating complex, high-stakes relationships
• This role will serve as the key product management partner to Market VPs, Engineering Leadership, and Executive Leadership on product priorities that are foundational to our long-term vision
• Define and own the product strategy for defined scope, and coordinate across the portfolio to ensure roadmaps are aligned to company goals
• Establish and drive toward long-term vision and make smart trade-offs
• Strong systems thinking, market awareness, and ability to influence executive-level decisions
• Coach product management leaders and talent, driving engagement, retention, and performance management
• Align teams to strategy and lead through change with clarity and empathy
• Working knowledge of emerging AI tools for product management and product development; ability to coach teams on leveraging AI to accelerate discovery, prioritization, and decision-making
• Work in lockstep with Engineering and UX leadership to empower product teams that can effectively deliver outcomes in an agile, product operating model
• Partner with key stakeholders across the business, including Marketing, State Directors/Market Leaders, Sales, Customer Success, Compliance, and Finance, influencing to drive results and ensure product value propositions are well-understood and represented in the market
• Exceptional relationship-building, communication, and influence skills—internally across functions and externally with partners and stakeholders
• This includes mentoring, conflict resolution, executive presence, and the ability to drive alignment and consensus across diverse perspectives
• A strong understanding of the healthcare ecosystem, with a particular focus on healthcare trends and economics
• Driven to continuously learn and understand internal and external customer needs and competitive landscape
• Experience working with and applying healthcare interoperability standards