Software Engineer, Twilio

Video Signalling, Java and Rust

Salary not provided

AWS

Java

C++

Rust

Azure

Senior and Expert level

Remote from Ireland

More information about location

Cloud communications software

Be an early applicant

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Be an early applicant

Salary not provided

AWS

Java

C++

Rust

Azure

Senior and Expert level

Remote from Ireland

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

5+ years experience in Java
Experience with complex distributed systems or real time systems
Experience working in the cloud, AWS, Google, Azure
Experience with multi-threading, concurrency and asynchronous software development
Bachelors in Computer Science or equivalent experience
Support Video services as a part of on-call duties

Desirable

Proficient in the C++, Rust, or equivalent languages
Bonus points for experience with one of the following technologies: Rust, WebRTC, Gstreamer

What the job involves

This position is needed to design, build, and optimize the core signalling infrastructure that powers real-time video communications for our customers
You will play a key role in ensuring high performance, reliability, and scalability of our video platform, enabling seamless and secure video experiences
In this role, you’ll design, implement, and maintain video signalling protocols and server components for real-time video calls (e.g., WebRTC, SIP, RTCP/RTP) in a highly scalable distributed system
Collaborate with cross-functional distributed teams and various stakeholders to deliver high-performance, low-latency media experiences
Ensure secure transmission and compliance with industry best practices (e.g., end-to-end encryption, privacy standards)
Contribute to architectural decisions and code reviews, mentoring junior engineers as needed
Stay current with advancements in real-time communications and video technologies
Diagnose and resolve signalling and media operational issues, with opportunities to enhance existing troubleshooting processes and tools; build tools and analytics for call quality and debugging (e.g., log analysis, packet traces)
Participate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremonies

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO, not founder)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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