Vice President / Account Director, Avalere Health
Learning & Development, Pharma Agency
$150k
Global healthcare communications agency
Be an early applicant
Global healthcare communications agency
1001+ employees
Be an early applicant
$150k
1001+ employees
Company mission
To imagine new possibilities for a healthier world and create the connections that make better health happen.
Role
Who you are
- This is a high-impact role for someone who blends strategic thinking with strong execution and wants to shape how life sciences companies train and engage their people
- If you’re energized by innovation, love building deep client relationships, and thrive in fast-paced environments, this could be the perfect next move
- 10+ years in client services, consulting, or account leadership, ideally within an agency, medical communications, or training-focused environment
- Deep familiarity with the life sciences industry and regulated training environments
- A track record of growing multimillion-dollar accounts and influencing senior client stakeholders
- Strong training acumen, you understand business goals and translate them into learning strategy and the idea of possibilities
- Entrepreneurial & Forward-Thinking: You’re energized by ambiguity and innovation
- Strategic & Consultative: You elevate conversations and challenge the status quo
- Growth-Oriented: You look for opportunities and aren’t afraid to test new ideas
- Collaborative Leader: You know how to mobilize teams and solve adaptive challenges, inspiring and bringing the teams together toward a shared vision
Desirable
- Experience with AI-powered learning tools or omnichannel training strategies
- Exposure to medical affairs, clinical development, or compliance training challenges
- Experience managing hybrid or remote teams in scaling environments
What the job involves
- We're looking for a bold, entrepreneurial client partner to lead strategic accounts and drive growth in the pharmaceutical, biotech, and medical device space
- You’ll act as a trusted advisor and innovation partner to senior clients and lead transformative learning solutions across commercial, medical, and compliance teams
- Serve as the senior relationship lead across key accounts, embedding as a true extension of the client team and bring transformative training solutions to life
- Drive annual account planning and long-term strategic roadmaps focused on modernizing learning
- Build trust with senior stakeholders across Training, Sales, Medical Affairs, Compliance, and HR
- Facilitate quarterly business reviews, visioning workshops, and innovation planning sessions
- Identify whitespace opportunities and lead strategic upsells based on a deep understanding of evolving client needs, industry trends, and future learning needs
- Oversee pitch and proposal development, pitch strategy, and contract negotiation for new and expanded work
- Collaborate with internal teams to co-create modern, tech-enabled solutions that set us apart
- Collaborate closely with solution architects, creative, and learning strategists to develop compelling, integrated offerings
- Cultivate a “builder” mindset within the team, prototyping new services, piloting AI tools, and unlocking new revenue streams
- Ensure flawless execution of complex programs across learning modalities, immersive workshops, digital platforms, virtual experiences, simulation, and field enablement
- Work cross-functionally with project managers, designers, and analytics teams to maintain quality and alignment with client goals
- Champion client satisfaction, retention, and measurable business outcomes
Our take
Avalere Health, founded in 2001 and formerly known as Fishawack, has built a strong reputation as a leading provider of cross-border strategy consultation, communications, and marketing expertise for companies in the biopharmaceutical, medical technology, and wellness industries.
Though the company doesn’t make its exact customer list public knowledge, it does claim to serve all of the top 20 pharmaceutical companies in the world, as well as a number of breakout biotech and medtech enterprises. In the over two decades since its founding, it has acquired and merged 19 healthcare firms worldwide - including Avalere Health from which it takes its new name.
Given that it’s grown from one location in the UK to encompass teams across the US, Europe, and Asia, the company appears to operate from a position of serious strength in this trillion-dollar space. Recently, it seems Avalere has focussed on building out its leadership team as it embraces its new branding and manifesto.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- The tools, skills, and support you need to think differently and to solve healthcare’s most complex challenges
- Career Experience team, whose mission is to provide every employee with a purpose-driven career
- Personalized learning and training
- Hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization
- Flexible working practices
- Company pension/retirement plan
- Private medical insurance
- Employee wellbeing initiatives
- Compelling time-off policy
Company HQ
Knutsford, UK
Leadership
Jon Koch
(CEO)Was hired as CEO in 2021 after spending three years as SVP and CEO of the Global Dental Group at Henry Schein. Prior to this they spent more than 11 years in General Management, VP, and Group President roles at pharmaceuticals company Covance (now Labcorp Drug Development).
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