Enterprise Account Manager, Frontify
Brand management platform
Job no longer available
Brand management platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To create a home where all brands can thrive.
Role
Who you are
- You bring 4+ years of experience in enterprise account management, customer success, or B2B SaaS sales
- You’ve successfully managed a book of business, and contributed to expansion and renewal outcomes
- You’re excited to work with enterprise marketing, brand, or creative technology solutions
- You’re comfortable speaking with a range of stakeholders, from power users to senior stakeholders, building trust and communicating clearly
- You combine a consultative mindset with strong commercial acumen and a focus on delivering customer value
- You’re collaborative, proactive, and comfortable navigating fast-moving, cross-functional environments
- You thrive in cross-functional environments and enjoy working closely with Product, Marketing, and Customer Success to create strong customer outcomes
- You communicate clearly, lead with empathy, and thrive in an environment of ownership and growth
- You speak English fluently
- We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next
What the job involves
- You’ll work with Frontify’s commercial teams, including our Sales, Customer Success, and Revenue Operations teams. They’re international, motivated, collaborative, and based throughout Europe and New York
- With their customer-centric mentality, they’re focused on bringing new, beloved brands on board and enabling them to bring their brand to life in new, exciting ways
- As an Enterprise Account Manager for the Northern European market, you’ll manage and grow relationships with Frontify’s enterprise customers across the region
- You’ll act as a trusted partner to your accounts—ensuring they see ongoing value, uncovering opportunities to expand their use of Frontify, and strengthening their long-term success with our platform
- The role blends relationship management, commercial acumen, and consultative problem-solving, offering you the opportunity to drive meaningful customer and revenue outcomes
- Manage a portfolio of enterprise customers across Northern Europe, driving revenue growth
- Develop strategic account plans that align customer priorities with Frontify’s platform capabilities and business objectives
- Build and maintain strong relationships with key stakeholders— from operational users to C-level executives
- Identify and lead expansion opportunities across business units and brands using a value-driven, consultative approach
- Negotiate expansions with a focus on long-term partnership health and sustainable growth
- Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences
- Share customer insights to influence Frontify’s roadmap and help evolve our enterprise account management practices
- This description outlines the primary duties of the role, which may evolve in response to business needs and company growth
Application process
- Apply: Submit your CV and answer a few questions. We’ll update you on your application
- Talent Partner: Meet our Talent Team to discuss Frontify, the role, and your background
- Team Meetings: Connect with your future team, discuss the role, showcase your skills, and explore your potential new journey
- Join Us: If it’s a match, welcome to Frontify!
- We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process
Salary benchmarks
Our take
Global brands are experiencing exponential demand for more content across increasingly automated channels. Meanwhile, research has shown that employees spend about 16% of their time searching for information and assets they need, but are finding them only 56% of the time.
Frontify was created to be a central hub for companies, serving as a brand management portal that includes dynamic, modularised design systems, and brand assets that can be edited, maintained and shared with others across the company and beyond.
The company has invested past funds in its international growth and product development, doubling down on its unique combination of a full-suite service and high UX standards. It has also been expanding its executive team as it looks towards the next stage of its growth, which has begun with the acquisition of real-time image and video processing service TwicPics.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2021
$50m
SERIES C
Jan 2020
$22.3m
SERIES B
Total funding: $80.6m
Company benefits
- Flexible Working Hours: In most roles you can plan your workday around family, friends, and you – not the other way round. We do things differently. No need to clock in at 8 AM and plan your holidays 3 months in advance
- Growth and rewards: Your contributions drive the company's growth, and we believe in rewarding your efforts accordingly. As a token of our appreciation, eligible new employees will receive stock options, in addition to a company bonus if we successfully meet our goals
- Community Feeling: While many of us work remotely, we still see a lot of value in collaborative and social places. We invest in our offices and aim to bring people together in-person and virtually (and often a mix of both)
- Work From Anywhere: Home office, New York, St. Gallen – wherever you are, you can join our team. Just be sure to bring some local specialties when you visit one of our offices
- Parent Friendly: We support the families of our team. We offer paid parental leave and always remain flexible to your needs and your schedule
- Healthcare Plans: If you’re based in the US, rest assured we’ll offer you an extensive healthcare plan
Company HQ
St. Gallen, SG
Leadership
Roger Dudler
(Founder & CEO)Previously a Senior Software Engineer at Namics in Switzerland. Also worked as a Developer for over a decade at various technology companies before founding Frontify.
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