Senior Acquisition Manager, Airbnb
Experiences, 12 month Fixed-Term Contract
€74-93k
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
€74-93k
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- This scrappy, goal-oriented and highly entrepreneurial acquisition account manager should be excited to build something from the ground-up, combining creative vision with business acumen
- You are energized by complexity, thrive in ambiguity and the opportunities to develop new ways forward
- You are deeply collaborative & able to work across disciplines with business, operations and design
- 6+ years in either content / supply acquisition, partnerships, account management or sales-related roles
- Bachelor's degree or equivalent experience in related fields
- Deep knowledge of what is happening in your city and broader region as it relates to travel, entertainment, pop culture, art, food & beverage and other hospitality trends
- Sharp eye for setting & spotting cultural trends; strong ability to assess quality and stay ahead of market shifts
- Skilled in delivering for cross-functional teams, and fostering trust across creative, technical, and business disciplines
- Proficient in CRM systems (like Salesforce) and organizational systems (like Airtable)
- Accountability for results – with a proven ability to deliver against KPIs & business targets; focused on the task at hand & not easily distracted
- Thrives in ambiguity and can pivot quickly; motivated by changing strategies and scope
- Fluent in both written and verbal French & English
What the job involves
- The Acquisition Team, within the Experiences Supply organization is a multidisciplinary team that focuses on finding, pitching and onboarding the most exciting activities happening in your city today
- We also work with the most exciting people, businesses and brands to introduce new experiences to the world
- We generate leads, pitch Airbnb’s value proposition and ultimately acquire those leads through the sales / partnership funnel to grow Airbnb’s Experiences business
- We create exceptional hosted experiences that foster human connection, combatting the loneliness epidemic by bringing people together in the real world
- The Acquisition Account Manager, Paris - Experiences, drives the acquisition of experiences in their assigned city through research, sourcing & pitching
- Your leads will come from a mix of your own personal network and via lead generation using third-party data tools
- You will find & develop high-quality, in-demand experiences, hosted by expert hosts
- You will balance the cross-functional needs of our design, business, legal and leadership teams – as you move your acquired & co-created experiences through the Experiences acquisition funnel
- You will optimize your acquired listings (e.g. pricing, prime availability, merchandising) and retain high-priority hosts for their first 3-6 months on-platform, kick-starting their success as an Airbnb Experiences Host
- This role reports into the Sr Manager, Supply Acquisition - Experiences for EMEA
- Industry Awareness, Trend-Spotting & Sourcing – Identify and source key people / experts and activities that are core to the identity and culture of the city. Stay updated on industry trends and source both existing and new experiences by building and contributing to city & region-specific leads lists. Find, source & develop ‘off-the-beaten-path’ leads that serve Airbnb’s Experiences vision
- Sales & Acquisition – Acquire both existing and co-created Experiences by effectively pitching the Experiences value proposition to prospective hosts, developing the concept and run-of-show, managing leads through internal funnels, tracking systems & tools and reporting on output. Have full accountability & ownership over their book of business. Come up with creative solutions and tactics to speed up acquisition and push past friction
- Optimization & Retention – Orient hosts through their first 3-6 months on-platform, supporting them with technical, optimization and growth best practices (e.g. pricing, run-of-show). Retain hosts through their ramp-up period on-platform via online and IRL mechanisms, driving business success for priority hosts and their listings
- Communication & Collaboration – Provide regular project updates & actionable feedback to cross-functional leads. Effectively size issues & collaborate with peers, leadership and cross-functional stakeholders to creatively problem-solve. Make compelling business cases for removing blockers & friction points
- Tracking & Reporting – Ensure 100% accurate data hygiene across all tracking systems and leadership updates. Report out on both positive & negative performance trends, with a solution-oriented mindset. Stay up-to-date on best-practices & team trainings
- Quality & Alignment to Brand Vision – Ensure that your sourced supply meets the quality bar to deliver against the Experiences vision. Aligns leads with taste and quality measures set forth by cross-functional stakeholders
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 97 more jobs at Airbnb