Senior Product Manager, Canary Technologies

• 6+ years in Product Management with 3+ years working on native mobile apps and/or SDKs
• Proven track record shipping high-quality iOS and/or Android features end-to-end with measurable impact
• Experience defining and delivering developer SDKs or mobile frameworks with strong docs, samples, and semantic versioning
• Familiarity with modern mobile architectures, tooling, and telemetry (e.g., Swift/SwiftUI, Kotlin/Jetpack, Gradle, Xcode, Play Console, TestFlight, Crashlytics)
• Strong product sense for mobile UX including performance, accessibility, and offline-first design
• Comfort working through mobile platform constraints such as background execution, push notifications, permissions, and app store policies
• Ability to create clear API contracts, run RFCs with Engineering, and manage deprecation paths
• Data fluency; can instrument event schemas and define KPIs for adoption, stability, and engagement
• Excellent written and verbal communication with engineers, designers, GTM, and external partners
• Demonstrated success leading cross-functional work in fast-paced environments with high ambiguity
• Customer empathy for hotel staff workflows and guest journeys; can translate insights into mobile-first solutions

Desirable

• Canary Technologies is hiring a Senior Product Manager, Mobile to lead and scale our mobile portfolio: our native guest app, the hotel Staff App, and our developer SDKs
• You will evolve these products, strengthening their reliability, performance, and usability while expanding capabilities that drive measurable business impact
• Partner closely with Design and Engineering to ship best-in-class iOS and Android releases, improve SDK developer experience and documentation, and ensure mobile continues to be a strategic growth lever for Canary
• Own outcomes that matter for hotels and guests, balancing usability, performance, and platform constraints
• Steward and scale our mobile portfolio: native guest app, Staff App, and developer SDKs, with a clear multi-quarter roadmap
• Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability
• Lead execution on our guest and staff-facing mobile capabilities including authentication, messaging, payments, offline support, and notifications
• Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU)
• Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage
• Collaborate with Platform, Payments, and Integrations teams to unlock mobile-first experiences powered by Canary’s core services
• Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings
• Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)