Senior Engineer, Atlas
Infrastructure
Human Experience Management Platform For Managing Global People Operations
Be an early applicant
Human Experience Management Platform For Managing Global People Operations
1001+ employees
Be an early applicant
1001+ employees
Company mission
To simplify global expansion - everything from Global HR Compliance, Benefits Administration, Payroll to Visa & Mobility services.
Role
Who you are
- 7+ years of system engineering experience supporting enterprise environments
- Proficiency in endpoint administration using Microsoft Intune and Mosyle across Windows and macOS
- Strong Entra ID (Azure AD) administration skills, including IAM, conditional access, and RBAC
- Expertise with Microsoft Windows OS, PowerShell, O365, and SharePoint administration
- Optimize Zendesk configurations and integrations to improve support workflows, reporting, and user experience
- Solid understanding of Azure cloud infrastructure, networking, and security implementations
- Experience with federated identity models (SSO, SAML, OAuth, MFA) and modern authentication frameworks
- Provide macOS administration and support, managing device configuration, updates, security settings, and troubleshooting for Apple endpoints across the organization
Desirable
- Cloud Administration focused certifications such as Azure Administrator Associate, M365 Administrator, or Azure Solutions Architect
- Python scripting skills for automation and operational tooling
- Power Automate experience creating workflows and system integrations
- Database administration capabilities for SQL or similar platforms\
- Power BI configuration experience, including data modeling and report creation
- Experience supporting Information Security teams with policy implementation, access governance, and alignment to frameworks
What the job involves
- The Sr. Engineer, Infrastructure, supports endpoints, cloud infrastructure, and applications, overseeing Azure, M365, SharePoint, networking, and security tools
- Responsibilities include installing, configuring, and maintaining systems, managing Zendesk deployment and support tickets, and contributing to Azure initiatives. The role also provides technical leadership for IT improvement projects and guidance to the Level 1 Support team
- Perform Azure and Entra ID administration, including identity and access management, conditional access policies, RBAC configuration, and enterprise IAM governance
- Administer and support Microsoft 365, SharePoint, and Azure environments, ensuring secure policies, proper role assignments, and reliable performance across all services
- Lead Zendesk configuration updates, optimization efforts, and enhancements while partnering with support teams to improve processes, reporting, and user experience
- Partner with Information Security teams to validate that enterprise security controls, monitoring tools, and compliance requirements are implemented and functioning effectively
- Install, configure, and maintain enterprise applications, endpoint software, and security tools supporting organizational operations
- Provide Tier 2/Tier 3 technical support, guiding the helpdesk team through escalations, root-cause analysis, and complex troubleshooting
- Manage and troubleshoot Azure networking components, including VNets, subnets, NSGs, VPN gateways, private endpoints, and routing, ensuring secure, reliable connectivity across cloud and on-prem environments
- Contribute to security, privacy, and compliance initiatives, including ISO 27001 operational processes
- Maintain accurate documentation for systems, configurations, procedures, access controls, and operational runbooks
- Generate and deliver regular KPI, system health, and operational performance reports
- Lead or participate in cross-functional IT improvement projects involving cloud services, automation, endpoint management, and infrastructure modernization
- Assist with onboarding/offboarding processes, ensuring proper provisioning, deprovisioning, and access lifecycle management
- Support incident response efforts by providing technical expertise and assisting with remediation, root-cause analysis, and post-incident documentation
- Identify opportunities to enhance system reliability, efficiency, automation, and security posture across the environment
- This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required
Our take
The HR department is core to a business' success, yet many companies have still been using Professional Employer Organisations (PEO) to help them. PEOs use a host of third parties to execute their services, so customers are lost in the web of endless admin processes and email chains. This procedure slows the process right down to where no-one is happy. Atlas was established to own the entire HR process, completely bypassing third parties that cost time and money.
Atlas has its own legal entities in over 160 countries, providing the HR infrastructure that enables companies to expand their businesses. Each company has a committed partner that truly gets to know and understand the business and can offer real time solutions. Atlas boasts of its solutions being able to seamlessly integrate with current systems regardless of technologies of organisation size.
In 2022, Atlas launched what it calls it's Human Experience Management (HXM) platform, built to help cement its place as the number 1 Direct Employer of Record (EOR). The company has raised hundreds of millions of dollars in funding and expanded across 6 continents with offices located in 18 countries, highlighting its success so far.
Steph
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Company benefits
- Opportunity to work in a fast-growing organization with the ability to make a quick impact
- Allow your inspirational ideas to come to life in a highly creative and executional environment
- Ability to work in an organization with over 40 nationalities all over the world, which embraces diversity, inclusion, and belonging at its core
- The opportunity to challenge in a high performing organization and leave each day knowing you have made an impact
Company HQ
Chicago Loop, Chicago, IL
Leadership
Rick Hammell
(Founder & Chairman of the Board)Former Vice President and Director of HCBR Group, Inc.
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