Workplace, Community, & Experience Coordinator, AlphaSense
4 days a week in office
Market intelligence and search platform
Be an early applicant
Market intelligence and search platform
1001+ employees
Be an early applicant
4 days a week in office
1001+ employees
Company mission
AlphaSense's mission is to organize the world’s business information and leverage technology to enable companies to make smarter, faster, and more confident decisions.
Role
Who you are
- This position requires an on-site presence four days a week, with flexibility for a fifth day based on business requirements
- 1-3 years of experience in customer-facing roles such as administrative support, office management, customer service, or community-building positions (preferably in a high-growth tech company)
- Proficient in Google Suite (Calendar, Drive, Sheets, Slides), and MS Office (excel, word)
- Approachable and accommodating to others, with the ability to push back where necessary
- A naturally outgoing and sociable person who thrives on engaging with others throughout the day and takes pride in brightening someone’s day
- Strong attention to detail, ensuring workplace standards and checklists are consistently upheld
- Ability to prioritize and manage multiple tasks efficiently, exercising sound judgment in fast-paced situations
- Confidence in being the voice of the office: maintaining clear lines of verbal and written communication with the London office and key stakeholders
- Strong sense of integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
- Knowledge of basic office management systems and procedures
- Has a desire to learn and grow within the workplace, community & experience function
- Value the importance of fostering an inclusive environment where all team members can feel welcome and supported
What the job involves
- We're seeking a proactive and detail-oriented Workplace Experience Coordinator to help manage day-to-day office functions and enhance the overall employee experience
- In this role, you’ll serve as a key point of contact for staff needs, contribute to a well-organized and efficient work environment, and support the Workplace & Experience Manager with various operational responsibilities
- You’ll take initiative in suggesting improvements, solving issues, and managing multiple priorities in a dynamic, high-growth setting
- Greet and assist all employees and guests by providing day-to-day front-of-office support, maintaining the highest levels of helpfulness and friendliness at all times
- Conduct daily office walkthroughs to ensure a clean, functional, and safe environment, identifying areas for improvement
- Resetting communal seating areas and conference rooms after meetings to ensure a tidy, clutter-free environment
- Support food & beverage programs, office supplies management, scanning, shipping & receiving mail to ensure smooth day-to-day operations
- Collaborate with internal teams to support employee moves, event setups, and general office needs
- Be an ambassador for health & fire safety, with an eye for correction and improvement
- Collaborate with the workplace team to plan, source, and execute events such as month-end happy hours, lunches, and engagement pop-ups
- Respond to workplace tickets and employee inquiries, ensuring the resolution of office-related needs promptly
- Act as a resource for employees, advising on workplace best practices and solutions while escalating issues when necessary
- Coordinate and assist with the management of our desk booking platform
- Perform ad-hoc administrative duties
Salary benchmarks
Our take
Manual research can be a serious pain : financial analysts spend hours every week searching through PDFs one keyword at a time, just to find a single usable insight. To remedy this, AlphaSense has built a smart search engine that slashes research time for analysts, using thousands of sources and a semantic indexing layer that can effectively query finance-specific language.
As a disruptor and market leader in this field AlphaSense has few direct competitors, being most closely compared to Wolfram Alpha or LexisNexis. It helps that its tools are undoubtedly effective and valued by knowledge professionals: the company counts about 85% of the S&P 100 as customers and is trusted by J.P.Morgan, Microsoft, Credit Suisse and Google, among other major enterprises.
Having raised a large amount of funding over 2022 and 2023, AlphaSense has moved quickly to double down on its expansion in European markets, opening an office in Berlin to support this. With 2024 seeing investment from Singaporean EDBI, it is now setting its sights on the Asia-Pacific region. As business intelligence will remain key for enterprises as they compete for market share, AlphaSense is well-placed for additional future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2024
$650m
LATE VC
Sep 2023
$150m
SERIES E
Total funding: $1.3bn
Company benefits
- Work from home opportunities
Company HQ
Union Square, New York, NY
Leadership
Jaakko Kokko
(CEO)Co-founder of Silecs (materials used in the microelectronics industry).
Raj Neervannan
(CTO)Experienced executive. Previously CTO at Mastek and ChoicePoint, and CEO at Framesoft. Has an MBA from Wharton.
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