Product Manager, Wayfair
Sales Technology
More information about location
A global online homeware marketplace
Job no longer available
A global online homeware marketplace
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 3-5 years building software products at scale and with measurable impact
- Experience with B2B SaaS product mgmt is preferred, as your work will be used by customers and sales teams to work together efficiently on projects
- Track record of effectively partnering with engineering, analytics & design to build high-impact, products & features. You know how to think about customer-level adoption of features and build towards a holistic experience
- Ability to keep up in highly technical conversations, with experience leading products and ability to think and act both tactically and strategically, with experience leading cross-team initiatives
- A customer-centric mindset with a strong ability to conduct rigorous customer (internal or external) interviews and convey the "why" behind product decisions
- Strong problem-solving and critical thinking skills, with a proven ability to dive deep into data and produce actionable insights
- Ability to work with and influence partner teams (Senior Manager +) across various functional areas
What the job involves
- Our product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with Engineering, Science, Experience Design, Analytics, and executive business partners across Wayfair, our product team ensures that we’re building technology that solves important customer problems in elegant, scalable, measurable ways
- We are looking for a product manager to join our Sales Technology team
- As the PM in this space, you will be responsible for helping us bring to life a brand new set of customer experiences that make shopping & managing a project (think a home renovation, new hotel opening, office refresh, etc) seamless for our business and consumer customers
- Partner with senior business and technology leaders to identify, understand, and solve the biggest challenges facing customers trying to shop & fulfill projects with Wayfair & Wayfair Pro
- Define the vision for project shopping tools that can drive 3x growth in our B2B business
- Define product requirements in collaboration with cross-functional and cross-department teams
- Partner with the engineering team to drive timely and smooth execution by participating in sprint rituals like grooming, planning and retrospective
- Drive go to market for your products in partnership with internal or external stakeholders
- Build and maintain product roadmap along with constantly monitoring the success and measuring the impact of your products/features
- Influence the evolution of Wayfair's strategy for serving project shoppers
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
Salary benchmarks
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