Staff Engineer, Trustpilot
Backend
+ Bonus
Consumer review website
Open for applications
Consumer review website
501-1000 employees
Open for applications
+ Bonus
501-1000 employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- Several years of experience in Backend Software Engineering at a Senior, Principal or Staff Engineer level
- In-depth knowledge of Javascript/Typescript-based Full-Stack service/microservice Development (e.g. Node.js)
- Extensive experience with cloud services (e.g. AWS), message queues (e.g. SQS) and Database formats (e.g. DynamoDB)
- Experience with modern frontend technologies (e.g. React, Vue.js)
- Highly adept, detail-oriented professional with the ability to develop and execute strategic plans
- Comprehensive knowledge of Agile methodologies
- Experience delivering scalable systems that solve complex technical challenges at scale
- Extensive stakeholder management experience with a focus on working across multiple functions/domains and the ability to create alignment across diverse teams
- Experience mentoring and helping other engineers grow their technical skills
- A commitment to contribute to the future of Trustpilot, and the ability to make crucial technical decisions, in a pragmatic way
- A customer-centric and solution-oriented mindset with a bias towards action
- The ability to communicate complex problems easily to a diverse group of stakeholders
- Exposure to or experience with App development (iOS, Android and cross-platform frameworks)
- You are a lifelong learner across all areas, constantly seeking to expand your own knowledge and help others grow
- You constantly look to raise the bar for yourself and those around you in everything you do
- You are a leader who sets the standard, not just through code, but through the day-to-day work, the culture and values you promote
- You believe that diversity in teams enhances the quality of work and leads to better outcomes
- You promote a culture of continuous feedback and learning
- You lead through influence, setting patterns others want to follow
What the job involves
- As a Staff Engineer in the Consumer space, you'll work across our three Consumer teams - Voice, Decisions, and Reach - plus our Design Systems team, shaping how millions of people experience Trustpilot
- Lead the delivery of major initiatives, balancing timely delivery with sustainable engineering practices
- Bring together the work of various teams and individuals into a cohesive, achievable plan aligned with company goals, key milestone deadlines and user experience standards
- You use your skill set to improve Trustpilot’s capabilities in your domain
- Develop, implement, and share innovative strategies to ensure the quality, production readiness, scalability and ongoing health of our apps and systems
- Manage and mitigate high-risk elements of projects, effectively communicating issues, risks, and dependencies with stakeholders
- Team up with engineering leadership and the staff engineering cohort to recruit, develop, and support highly qualified professionals
- Regularly impart your knowledge and pursue opportunities to instruct others in technologies, standards, and best practices
- Cultivate a collaborative environment, actively listening to and integrating diverse perspectives to reach shared goals
- Some relevant technologies and services we use (this is informative, not requirements):
- Infrastructure: AWS (ECS, Lambda, SNS, SQS, ...), Docker, CloudFormation
- Languages: Typescript, Node.js, Python
- Frontend: React, Next.js, CSS Modules, SASS, Styled Components
- Database: DynamoDB, PostgreSQL, MongoDB, BigQuery
- Systems: Salesforce, Zuora, Contentful
Salary benchmarks
Our take
Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.
Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.3m
LATE VC
Total funding: $179.2m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Peter H. Mühlmann
(CEO)Started the company when his parents started shopping online. At the time, they were studying at Aarhus University
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