UX Researcher, StellarFi

$75-90k

Mid level

Austin

Remote from US

Bill payments app

Job no longer available

Bill payments app

1-20 employees

FintechB2CPaymentsFinancial Services

Job no longer available

$75-90k

Mid level

Austin

Remote from US

1-20 employees

FintechB2CPaymentsFinancial Services

Company mission

StellarFi is on a mission to transform people's lives by delivering tools that elevate their financial wellbeing.

Job

Company

Role

Who you are

Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Anthropology, or a related field
At least 3 years of experience conducting UX research studies
A portfolio of UX Research case studies
Experience with a variety of research methods, including usability testing, surveys, interviews, and focus groups
Familiarity with UX design principles and the ability to collaborate effectively with designers, product managers, and additional stakeholders
Strong analytical skills and the ability to synthesize complex data into actionable insights
Excellent communication and presentation skills

What the job involves

Plan and execute user research studies, including usability testing, surveys, interviews, and focus groups
Analyze research data and present findings to stakeholders in a clear and actionable manner
Organize and document findings in the research repository
Develop user personas, journey maps, and other UX deliverables to support design decisions
Partner with designers and product managers to ensure that research insights are integrated into product designs
Identify areas for UX improvement and make recommendations for design iterations
Stay up-to-date with the latest UX research methodologies and trends

Our take

For many ordinary people, building good credit can be incredibly difficult. StellarFi solves this problem with its credit-building app.

StellarFi's app makes it easier for users to manage bill payments, and automatically reports payments to Experian, TransUnion and Equifax. The company is a public benefit organization, and its simple credit-building solution has proven highly popular. Prior to its launch in 2022, StellarFi boasted a wait list of around 40,000, which is testament to consumer demand for the product.

StellarFi is well positioned to scale its user base rapidly in the next five years. It will need to invest even further in its outreach in order to do so.

Freddie

Company Specialist at Welcome to the Jungle

Company

Funding (2 rounds)

Mar 2023

$15m

SERIES A

May 2022

$7m

SEED

Total funding: $22m

Company HQ

Galindo, Austin, TX

Leadership

Lamine Zarrad

(CEO)

Previously Co-founder & CEO of Joust, and was SVP & Head of Product at ZenBusiness.

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