Client Operations Specialist, Choozle
$50-55k
2 days a week in office
Self-service digital advertising software platform
Job no longer available
Self-service digital advertising software platform
21-100 employees
Job no longer available
$50-55k
2 days a week in office
21-100 employees
Company mission
To empower brands to achieve their full commercial potential through digital advertising.
Role
Who you are
- Preferred experience operating primarily within a support center/help desk ticketing environment (Hubspot, Zendesk, Intercom, Jira)
- Preferred experience with digital/programmatic advertising and advertising technology solutions (The Trade Desk, Amazon DSP, Xandr, Facebook, AdWords, Google Marketing Platform, or any other associated ad serving technology)
- Effective time management and organizational skills; detail-oriented – ability to prioritize and meet deadlines with quick turnaround times
- Skilled communicator and relationship builder with clients and internal team members alike
- Ability and desire to understand the detailed nuts and bolts of the Choozle platform and the many partners we work with
- Curious and resourceful problem-solver who finds solutions
What the job involves
- The Client Operations Specialist role supports Choozle’s self-service clients and internal Account/Media teams with a shared goal of retention, revenue growth, and client satisfaction
- The Client Operations Specialist acts as the first line of support for Choozle clients, internal and external. The Client Operations Specialist will be an integral part of the enablement and success of Choozle self-service advertisers
- Assist with self-service advertising client inquiries regarding the Choozle platform, troubleshooting, media solutions, and general client services
- Managing and escalating troubleshooting issues, working with Technical Operations, Sales and Account Management teams internally
- Review digital media campaigns for performance-enhancing optimization suggestions and insights that drive advertiser success with Choozle
- Facilitate the creation and delivery of custom audiences and solutions for digital media campaigns in conjunction with Choozle partners and third-party vendors
- Assist with client activation, optimizations, billing, and other related platform questions and issues
- Manage multiple facets of client operations within Choozle, Hubspot, Salesforce, The Trade Desk, and other third-party vendors
Application process
- Resume Review
- People Operations 30 minute Virtual Screen
- Team Interview 45 minutes
- Team Interview 30 minutes
- Manager Interview 30 minutes
- Deliberation/Contingent Offer
- Background Check
- Official offer
Our take
Choozle provides a self-service advertisement platform focused on providing display campaigns and multi-platform marketing to startups and enterprises alike. In addition to providing a purchase platform, the company also provides analytics tools to empower efficient operations and scalability.
A variety of self-service advertisement platforms have arisen that focus on display campaigns, multi-platform advertisement, or analytics, but Choozle has taken a unique approach by combining all of these. Furthermore, the company has flexible billing options starting from $99 per month, in an attempt to provide marketing solutions to businesses with varying budget sizes, thereby opening itself up to a greater number of differently-sized businesses.
In recent years, the company announced the promotion of Adam Woods to CEO, signaling a strategic move to evolve beyond a self-service platform. Woods aims to guide the company in executing omnichannel campaigns across programmatic, search, and social channels. As Choozle continues to collaborate with prominent clients, the company;'s trajectory under Wood's leadership signals a commitment to navigating the evolving landscape of programmatic advertising and addressing unviersal challenges within the new privacy paradigm.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2021
$15m
SERIES C
Nov 2017
$6m
SERIES B
Total funding: $29.2m
Company benefits
- Self managed time off
- Healthcare, dental & vision coverage
- 401k Plan with employer match program
- Hybrid or remote workforce
- Quarterly education stipend
- Stock options
- Health & wellness stipend
- Team lunches
- Company retreats
- Paid volunteering
- Employer HSA contributions
- Employer paid life insurance & long term disability
- Paid parental leave
- Pet insurance
- Employee Assistance Programs
- Connectivity stipend
- Employee referral bonus
- 12 paid holidays (1 floating holiday)
Company HQ
Central Business District, Denver, CO
Leadership
Andrew Fischer
(Co-Founder)Began their career as an Account Executive at L90 and Multex, before roles at IAC, Passenger, and RGM Alliance. Having co-founded Flare Pistol Media in 2011, they co-founded Choozle in January of the following year.
Jeffrey Finch
(Co-Founder & CPO)Founded Flare Pistol Media with Andrew in September 2011, where they still serve as Principal. In January 2012, they both co-founded Choozle together.
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