Account Executive, Steno
$100-150k
OTE
$82.5-110k
BASE
+ Options of Equity
Court reporting and litigation services
Job no longer available
Court reporting and litigation services
501-1000 employees
Job no longer available
$100-150k
OTE
$82.5-110k
BASE
+ Options of Equity
501-1000 employees
Company mission
To optimize the litigation experience with a revolutionary approach to deposition services created by attorneys, for attorneys.
Role
Who you are
- You’re an expert in building relationships with target clients and know how to design the right sell for each opportunity
- You’re a seasoned litigation support sales professional, reliable, and always operate with a hospitality mindset
- You understand the importance of personalization at scale and how integral that is to providing amazing customer service
- You have 3 - 5 years of experience in a similar role, or have relevant Account Management or Sales experience
- Experience selling to law firms is a must
- You’re a high-activity, metrics-focused salesperson. You should understand the concepts of a predictable revenue model and can adapt your experience to meet Steno’s specific sales targets
- You’re experienced with case management software or matter management
- You’re a quick learner and feel comfortable picking up new systems and processes. You're comfortable in a high-tech environment and are already a power user of tech in your daily work life. Familiarity with Google Workspace, CRMs, and digital-first communication are a must
- You should be skilled in solution selling, have exceptional listening skills, verbal and written communications skills, and presentation skills. We don’t just mean that you can make a mean powerpoint - verbal reasoning skills are critical in our sales environment
- You have the desire to work with a fast-paced and quickly growing tech start-up and you’re enthusiastic about the opportunity for growth within the company
- You are a conscientious, responsive, and professional teammate who views everyone as a client and strives to build strong, and cross-functional relationships
What the job involves
- You’ll interface with law firms across the country, working alongside our team of experienced Account Executives to expand our client base and grow our market presence
- Drive new and existing business, tracking sales targets and staying accountable to your personal KPIs
- Serve as the primary point of contact for your book of clients, responsible for developing and maintaining long-term relationships
- Support clients via phone and email with professionalism, timeliness, and exceptional communication skills–always operating with a hospitality mindset
- Consult with clients, answer their questions, anticipate their needs, and offer helpful and effective solutions to secure conversion
- Monitor and analyze client usage of our product and services, acting proactively to increase product adoption and revenue within your book of business
- Conduct virtual demonstrations of Steno’s products for prospective clients
- Work cross-functionally with internal teams to keep up with new product and service releases and updates, including providing front-line feedback and objections to help us forecast market needs
- Travel to company-sponsored events and client functions to develop rapport, establishing new business relationships and deepening existing relationships
Our take
Steno is a court reporting agency that offers services to legal professionals, government agencies, and businesses. As a trusted partner, Steno allows law practices to streamline their operations and work more efficiently, all while maintaining the highest standards of accuracy and reliability in its reporting services.
Steno's services are tailored to cases that can take over a year to settle. One of the company's standout offerings is the 'DelayPay' product, which enables lawyers to defer payments for critical services such as court reporting, arbitration, videography, and interpreting until their cases are concluded.
Steno has experienced substantial progress over the past few years, with a growth rate that more than tripled in 2021 alone. Steno received $15 million in a 2024 Series B round and has since begun to roll out its gen-AI-powered Transcript Genius, a tool for transcript analysis, indicating a culture of continued innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2024
$20m
GROWTH EQUITY VC
May 2024
$46m
LATE VC
Total funding: $87.5m
Company HQ
South Park, Los Angeles, CA
Leadership
Greg Hong
(Co-Founder & CEO)Previously co-founded the restaurant reservation management system, Reserve (acquired by Resy/American Express) where they served as the CEO for 5 years.
Dylan Ruga
(Co-Founder)Currently a Trial Attorney at Stalwart Law Group, which they founded. Previously a Partner at Steptoe & Johnson and a External/Law Clerk at US Courts.
Dan Anderson
(Co-Founder & CTO)Previously co-founded the payment checkout process, Hail (acquired by Reserve) where they served as CEO. Also worked for the Zurich Insurance Company as Risk Consultant, Head of Application Security, and Director.
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