CRM Marketing Intern, TouchNote

• London-based or able to travel regularly to the London office so you can work with team members in person
• Studying or recently graduated, ideally from a degree in business, marketing, communications or social media
• Customer centric mindset and strong interest in email
• A proactive multi-tasker, with the ability to thrive in a fast-paced environment and juggle conflicting priorities
• Passionate about learning and has a continuous improvement mindset
• Numerical with solid analytical skills
• Strong project management, communications skills and attention to detail
• Understanding of email marketing metrics & KPIs
• Good written and verbal English with some basic copywriting skills

Desirable

• Assisting with briefing in campaigns to our in-house Creative team
• Building, testing and scheduling the delivery of our BAU (Business As Usual) email and push campaigns
• Helping with building and optimising our customer lifecycle communications
• Monitoring campaign analytics on an ongoing basis, taking learnings to implement into future campaigns and reporting these back to the manager and wider Growth team
• Working across multiple projects at any one time and in close collaboration with our Creative team, Retention managers and other teams across the business
• Working with the CRM Manager and Growth Executives to brainstorm and strategise engaging email and push marketing campaigns
• Duration - 6 months