Vice President of Product Management, ezCater

Platform

$275-375k

Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary. This range does not represent additional compensation benefits such as equity,

Expert level

Boston

Denver

Remote from US

More information about location

Online marketplace for business catering

Job no longer available

Online marketplace for business catering

501-1000 employees

HospitalityB2BMarketplaceFood

Job no longer available

$275-375k

Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary. This range does not represent additional compensation benefits such as equity,

Expert level

Boston

Denver

Remote from US

More information about location

501-1000 employees

HospitalityB2BMarketplaceFood

Company mission

To provide businesses with access to high-quality and fast corporate catering, 24/7.

Job

Company

Role

Who you are

15+ years of product management experience, including 8+ years managing a team or teams of high performing Technical or Platform Product Managers, ideally in eCommerce or marketplace businesses
Goal orientation and demonstrated record collaborating with engineering teams to deliver effective platform solutions
A penchant for operational excellence across complex and highly technical domains, along with deep comfort defining and working with APIs that meet the needs of our evolving and expanding product and business portfolio
Strong teamwork and collaboration skills; you’re happy and capable partnering with remote team members, managing expectations, and bringing your partners along on the product journey
Strong analytical and qualitative data skills that give you the ability to separate the signal from the noise and inform data driven decisions
A proven track-record when it comes to senior stakeholder management; you feel confident partnering with passionate, demanding internal groups and effectively managing expectations
A flexible mindset that is open to change and new information. You’re first to understand when team behaviors and work methods need to adapt to new information
Entrepreneurial spirit; a self-starter who thrives in a fast paced environment, deals well with ambiguity and focuses on driving impact
A sharp mind, a soft heart and a large funny bone

What the job involves

You’ll be responsible for highly strategic foundational entities such as customers, caterers, menus, and orders, and build out the platform components and APIs that enable ezCater to scale and innovate
Drive the long-term strategy, business goals, and priorities for the platform roadmap in deep partnership with product and engineering leadership as well as senior leaders across the company
Build and lead a team of talented PMs to build ezCater’s platform and take it to the next level to unlock innovation across our products and on behalf of our customers
Build empathy for your internal stakeholders, and well as ezCater customers & catering partners
Work closely with product and engineering leadership peers across the product portfolio and across all stages of the product development process to ensure we’re focused on building the right long term solutions
Serve as the Product leadership subject matter expert on platform components, APIs, data systems, and processes
Work with your team to analyze data on existing challenges to engineering efficiency and product innovation, as well as business and operations pain points, and develop a roadmap that solves the needs
Create and monitor the ongoing metrics that define success of the ezCater Platform
Have fun building meaningful software with awesome people

Our take

ezCater is an online marketplace app that provides catering options for businesses, working with food providers who enter their menus onto the app for customers to browse. ezCater sends each store its orders and handles customer service while the food providers fulfil the orders.

ezCater profits by charging a small commission on all orders that restaurants fulfil. The company counts JLL, RingCentral and the San Francisco 49ers among its customers. It previously fuelled expansion through acquisitions such as online catering platform GoCater in 2018 and MonkeySoft Solutions in 2019.

ezCater has enjoyed strong growth so far, in part by focusing on meal deliveries to a growing hybrid workforce as an employee benefit. It has been eyeing an IPO for some time, though these plans are yet to come to fruition. In the meantime, it has continued to develop its technology and unveiled a new supplier diversity program to uplift small businesses owned by underrepresented groups.

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

26% employee growth in 12 months

Glassdoor (3.2)

Trustpilot (4.4)

Company

Funding (last 2 of 10 rounds)

Dec 2021

$100m

SERIES D

Apr 2019

$150m

SERIES D

Total funding: $433.9m

Company benefits

Unlimited Vacation
Stock Options
Medical & Dental Insurance
Subsidized MBTA Passes
401k Match
Stocked Kitchen
Company Outings
Parental Leave
Cupcakes

Company HQ

Financial District, Boston, MA

Leadership

Stefania Mallett

(Co-Founder & Director)

Former CEO of the company. Studied at MIT before spending 20 years in leadership positions at firms including IntraNet, Taskmail, More than Words, and InSite Marketing Technology.

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