Director of Site Reliability & Availability Engineering, Salesforce
$223-323.4k
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$223-323.4k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 8+ years of proven track record leading software engineering teams
- A related technical degree required
- Experience building and growing global teams, along with organizational transformation
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Spot business opportunities and translate them into coherent strategies
- Ability to drive and influence long-term design strategies that span multiple complex projects, deliver technical reports and performance presentations to senior and executive leadership
- Experience with Agile Development Methodologies and the Software Development Lifecycle
- Deep experience in one or more object oriented delivery with languages such as Java, Golang, Javascript, Python
- In-depth understanding of Continuous Integration and Continuous Deployments concepts, Spinnaker, Kubernetes, and full stack experience
- Experience in a Linux/UNIX data center environment and managing sophisticated incidents
- Advanced in Service Ownership best practices, Observability, including SLO/I/A definition, driving proactive operational awareness and experience with Incident / Problem management
What the job involves
- Our Availability Engineering teams are responsible for driving ‘best in class’ availability using the software development process
- You will work with delivery teams deploying Customer facing software across a multi substrate engineering platform that collectively ships hundreds of features to production for tens of millions of users across all industries every day
- As a leader of the SRE team focused on availability and resilience, you will drive teams on proactive and corrective availability measures
- Partner across multiple organizations to set vision, strategy, and roadmaps spanning multiple products, and have a significant impact on businesses or overall strategy
- Drive a unification of multiple SRE teams, reducing duplication and improving efficiencies, enabling product engineering teams to focus on end-to-end service ownership, as well as aligning SRE engineering capacity for software-driven resilience improvements
- Champion standard processes, observability tool integration, and release rollback & recovery workflows. You will also manage integration tests and validation procedures for applications running on first party, as well as public cloud platforms, including AWS, GCP, and Azure
- Manage a team of engineers and leaders, while developing talent within the SRE organization
- Experience with balancing live runtime management, feature delivery, and retirement of technical debt
- Drive strategic technology initiatives, working with Product Managers, other Architects, Engineers, SME's and the broader Salesforce organization
- Participate in an on-call rotation to address complex problems in real-time and keep services operational and highly available
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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