IT Systems and Network Engineer, Highspot

• 1–3 years of experience in IT Systems Engineering and basic Network Administration
• Hands-on administration experience with:
• Google Workspace, Slack, Zoom, and Atlassian (Jira, Confluence, etc)
• Jamf Pro and Intune for endpoint and device management
• Microsoft Entra, Azure, and basic AWS access administration
• Palo Alto Networks, Cisco Meraki, Aruba, Fortinet
• Understanding of networking concepts (TCP/IP, VLANs, routing, DNS, DHCP, VPN)
• Scripting and REST API-based automation using Python, PowerShell, or Bash
• Understanding of security principles and Zero Trust architectures
• Excellent troubleshooting, documentation, and communication skills
• Prior experience working directly for a U.S.-based company on a small IT team, taking ownership across multiple areas of responsibility
• Demonstrated experience autonomously driving key enhancements and changes to completion
• Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button."

Desirable

• The IT Systems Engineer is part of Highspot’s Global IT organisation and plays a critical role in building, securing, and operating the systems and infrastructure that power our global workforce
• You’ll focus on networking, systems automation, and cloud administration—working across multiple technologies to ensure Highspot’s global IT environment is scalable, reliable, and secure
• This is a hands-on engineering role suited for someone who thrives in fast-paced, collaborative environments and enjoys solving complex technical challenges across systems, cloud, and networks
• Manage and integrate enterprise SaaS tools such as Jira, Google Workspace, Slack, and Zoom
• Manage device environments using Jamf Pro and Intune for configuration, compliance, and lifecycle management
• Manage and support basic access to Microsoft Entra, and Okta
• Design, implement, and maintain global network infrastructure using Palo Alto Networks, Cisco Meraki, Aruba, and Fortinet technologies
• Collaborate with Security to maintain firewall rules, VPN configurations, and Zero Trust-aligned network segmentation
• Automate system, identity, and workflow processes using Workato and Agentic (Genie) to improve IT efficiency and eliminate manual work
• Monitor and optimize network performance, connectivity, and security across multiple offices and remote users
• Maintain comprehensive documentation of systems, networks, and procedures
• Contribute to global IT infrastructure projects including office network upgrades, SaaS integrations, and automation initiatives