Senior Frontend Engineer, Parloa
AI agent management platform
Job no longer available
AI agent management platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- Work experience of 5+ years in developing frontends with React
- Proven experience working on projects with TypeScript including asynchronous programming and ES6
- Solid knowledge of UI/UX patterns
- Ways of working consistent with our goals to use TDD and pair regularly (or exclusively)
- Understanding of state management concepts and previous experience with Redux
- ‘Own it’ mentality – ability to take ownership of a task from inception to completion
- Ability and eagerness to understand the business context where the customer problems are being solved
Desirable
- Experience working with Express/NextJS/NestJS API layers
- Experience setting up test-harnesses using jest/react-testing-library
- Experience with TRPC or GraphQL
- Experience with Redux, Redux-Toolkit
- Knowledge of DevOps principles and tooling (Docker, Kubernetes, Helm)
- Deep understanding of how agile work patterns support balancing technical excellence with business delivery
- Previous experience with conversational interfaces or chatbot platforms
What the job involves
- As a Senior Frontend Engineer (f/m/d)* you will be joining a team of 30+ Engineers working on the development of a conversational AI product, which handles millions of calls
- We are on a mission of revolutionizing the way contact centers operate and helping create unrivaled customer experiences
- You'll be at the forefront of developing solutions that leverage large language models
- This is a once in a lifetime opportunity to be at the forefront of a revolutionary technology
- In the role you will see firsthand how LLMs are configured and orchestrated; see and solve for their limitations; and contribute to a user experience that allows users to leverage them to solve real world problems
- You'll be collaborating within agile, cross-functional teams with a devops mindset that embrace frequent deployment, while upholding high quality standards
- Working with well-defined objectives will allow you to see the direct impact that Engineering has on Parloa’s business
- IN THIS ROLE YOU WILL:
- Design and develop efficient frontend solutions for our Agent Management Platform - a tool for configuring and customizing the latest AI agents to solve real world business problems
- Effectively collaborate with your peers, to create new and improve existing features; and set-up architectural patterns to allow us to deliver value to customers efficiently
- Strive for customer value together with the team and be ready to roll up your sleeves and make it happen
- Propose and implement new ideas on product development
- Use an up-to-date tech stack including TypeScript, React, Webpack, etc
- Our Tech stack:
- TypeScript, React, Ant Design, Vite, NextJS, Jest, Playwright/Cypress
- Node.js, NestJS, Docker, Rest, TRPC
Application process
- Recruiter video call → Hiring Manager Call → Coding Task → Technical Interview → Meeting the team
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $568.3m
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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