Senior Social Media & Community Manager, Dashlane
$130-152k
+ Equity
3 days a week in office (W 14th Street, NY)
Password manager app
Open for applications
Password manager app
201-500 employees
Open for applications
$130-152k
+ Equity
3 days a week in office (W 14th Street, NY)
201-500 employees
Company mission
To make security simple for millions of organisations and their people.
Role
Who you are
- 4+ years of B2B tech experience is a must, with experience marketing to IT leaders
- Expert in channel strategy, content creation, and message prioritization
- Proven track record of building brand awareness and engagement with IT leaders
- Proficiency with social publishing and analytics tools
- A fast learner with a hunger to learn a new business and product
- Self-starter that will take ownership of the social program and proactively drive its success
- Excellent writing skills with keen attention to detail
- Experience in social strategy and planning
- Strong understanding of social media platforms and analytics tools
- An ability to adapt to change quickly, operating with minimal process and structure
- An understanding of how social media fits into a company’s overall marketing strategy
- Basic knowledge of visual design
- Experience in security is a plus
What the job involves
- The Social Media and Community Manager Manager is responsible for managing Dashlane’s external voice across platforms
- This role will oversee day-to-day community management across social platforms, develop and execute our social media strategy, create engaging content, and foster a strong online community as part of the broader Global Corporate Communications and Marketing team
- With Dashlane’s mission to provide complete credential security to businesses worldwide, you’ll be focused on growing brand awareness and trust with IT and security leaders, while also being an ally to our loyal user base
- Dashlane protects both businesses and consumers, so you’ll need experience talking to a technical crowd and simplifying complex topics
- Develop a holistic social media and community management strategy in service of Dashlane’s marketing goals
- Create and deploy engaging content across our various social media platforms
- Lead day-to-day social posting and community management, including customer troubleshooting and issue handling (particularly on Reddit), in close partnership with our customer success team and subject matter experts
- Set the social plan and editorial calendar for product launches, brand campaigns, events, reports and other integrated marketing moments
- Lead social metrics tracking and reporting to Dashlane leadership
- Work closely with paid social media team as part of overall marketing strategy
- Continuously seek ways to enhance the impact of our social media presence
Our take
The logins to our online accounts are constantly at risk of being hacked. For both individuals and businesses, cyberattacks are an invasion of privacy that can have both financial implications and cause damage to reputations. Creating more unique and secure passwords can then become harder to remember and more complicated to enter.
Dashlane is a web and mobile app that simplifies password management for people and businesses. It makes the internet easier by autofilling passwords, payments, and personal information. With 15+ million users from over 20,000 businesses across 200 countries currently using its software, the company continuously scans over 20 billion hack/breach records each day.
The company faces stiff competition from the likes of LastPass, 1Password, and Bitwarden. To stay price competitive in the market, Dashlane launched a reduced plan with the essential features and in 2023, launched the Dashlane Confidential SSO (Single Sign-On), further differentiating itself from its competitors. They also have innovative tools and a user-friendly interface which will help it stand out from the crowd.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
May 2019
$110m
SERIES D
May 2016
$24.5m
SERIES C
Total funding: $164.5m
Company benefits
- Mental health services through Spring Health and well-being days
- Mentorship program - select your mentor from our internal pool and continue your learning path!
- Comprehensive health coverage, including dependents
- Unlimited PTO
- Betterment 401(k) retirement plan
- Paid holidays and sick leave
- Donation matching program - give back to the community and support actions that lead to positive social impact under the historically marginalized communities
- Every donation will be matched by Dashlane, up to $500 per year
- Weekly lunch in the office and monthly happy hour
- Team buildings & seasonal social events and many more
Company HQ
Midtown Manhattan, New York, NY
Leadership
Jean Guillou
(Co-Founder)Having studied IT at CentraleSupélec, Jean co-founded Dashlane in April 2009, serving as Software Architect. Since June 2019, he has worked as VP of Engineering.
Guillaume Maron
(Co-Founder and VP of Engineering)Having been a Security Consultant at Solucom for 10 months, Guillaume co-founded Dashlane, first serving as Core Tech Architect. In 2014, they became VP of Engineering.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 7 more jobs at Dashlane