Partner Development Representative, TouchBistro

• 1–2 years of experience in a BDR, SDR, or outbound sales role, with proven success in cold calling and building a qualified pipeline (must have!)
• Strong communication and interpersonal skills, with the ability to influence and build rapport with a wide range of partners and business owners
• Highly organized, with the ability to manage multiple accounts, prioritize tasks, and maintain accurate records
• Comfortable working in a hybrid environment and able to be in the Toronto office three days per week
• Experience with CRM tools (e.g., Salesforce) and proficiency in managing outreach cadences and reporting
• Bonus: Familiarity with the restaurant or hospitality industry is an asset

• TouchBistro is looking for a Partner Development Representative (Partner Account Manager) to join our vibrant Partnerships team in Toronto
• This is a dynamic, high-impact role where you’ll be the bridge between TouchBistro and our valued channel partners, managing and nurturing long-term relationships that drive growth and expand our top-of-funnel pipeline
• As part of the Sales team, you’ll collaborate with Account Executives to build and execute a cohesive strategy that maximizes partner-generated referrals and revenue
• You’ll kickstart your journey with our Sales Bootcamp, with hands-on training and continuous coaching from our leadership team
• Consistently top-performing reps will have exciting opportunities for growth within the Sales organization
• Outbound Sales & Prospecting: Proactively identify, contact, and engage potential channel partners through cold calling, email, and other outreach methods
• Partner Acquisition & Onboarding: Build a pipeline of prospective partners, manage the onboarding process, and ensure early-stage engagement
• Account Management: Maintain and grow a portfolio of partner accounts by delivering consistent communication, support, and enablement
• Referral Growth: Work with partners to increase lead flow and revenue through training, co-marketing initiatives, and performance tracking
• Cross-Functional Collaboration: Align with internal Sales, Marketing, and Finance teams to execute partner initiatives and support business goals
• Event Representation: Attend trade shows and partner events as needed (up to 25% travel required)

• Company Equity
• Generous Time Off Program
• Health Benefits
• Flexible Health and Wellness Plan
• New Parent Support Program
• Employee Assistance Program
• Professional Development
• Volunteer Program
• Monthly Lunches
• Indoor Bike Racks

Total funding: $331.2m

The COVID-19 pandemic has led restaurants worldwide to turn towards digital solutions for menus, ordering, and other contact-based elements of hospitality. However, many restaurants have chosen to remain digital after restrictions have been lifted due to the convenience and efficiency that such solutions provide, yet the fragmented nature of the tools leaves a lot to be desired.