Partner Development Representative, TouchBistro
More information about location
Restaurant management POS system
Open for applications
Restaurant management POS system
501-1000 employees
Open for applications
More information about location
501-1000 employees
Company mission
To provide restaurateurs with innovative technology that makes running a restaurant easier.
Role
Who you are
- Customer-Centric Approach: You have experience in high-volume sales/client-facing roles (phone, in-person, trade shows) and know how to deliver exceptional experiences that nurture strong, lasting partnerships
- Relationship Mastery: A true people person, you excel at communicating and building trust with diverse partners and business owners
- Organization Skills: You thrive on staying organized, managing multiple priorities, and executing with precision. Your calendar is your best friend
- Hybrid Work Comfort: You’re comfortable working in a hybrid environment and are ready to join us in our Toronto office twice a week
- Bonus: Experience in the restaurant industry? That’s a plus!
What the job involves
- TouchBistro is looking for a Partner Development Representative (Partner Account Manager) to join our vibrant Partnerships team in Toronto
- This is a dynamic, high-impact role where you’ll be the bridge between TouchBistro and our valued channel partners, managing and nurturing long-term relationships that drive growth and expand our top-of-funnel pipeline
- As part of the Sales team, you’ll collaborate with Account Executives to build and execute a cohesive strategy that maximizes partner-generated referrals and revenue
- You’ll kickstart your journey with our Sales Bootcamp, with hands-on training and continuous coaching from our leadership team
- Consistently top-performing reps will have exciting opportunities for growth within the Sales organization
- Cultivate Strong Partnerships: Establish and manage key relationships with current and prospective partners through regular communication, ensuring consistent lead flow and growth via phone, email, and text
- Act as a Bridge: Serve as the key liaison between TouchBistro Sales and partners, driving collaborative co-marketing initiatives and helping partners achieve their referral targets
- Engage and Educate: Implement creative training and engagement strategies that inspire partners to maximize their referral potential
- Manage Multiple Accounts: Balance your time across a portfolio of accounts with a tailored territory management plan to keep everything running smoothly
- Collaborate Across Teams: Work closely with internal teams in Sales, Marketing, and Finance to ensure alignment and success
Our take
The COVID-19 pandemic has led restaurants worldwide to turn towards digital solutions for menus, ordering, and other contact-based elements of hospitality. However, many restaurants have chosen to remain digital after restrictions have been lifted due to the convenience and efficiency that such solutions provide, yet the fragmented nature of the tools leaves a lot to be desired.
TouchBistro provides an all-in-one restaurant management system, offering digital solutions to increase efficiency, turnover, and profits for restaurants of any size. The software system includes digital tools for online ordering, table reservations, loyalty systems, menus, and table management, providing customers with a frictionless digital ordering experience whilst giving restaurant managers direct insights into how the business can be improved.
Whilst management systems for restaurants have existed in a fragmented manner for years, TouchBistro has taken a unique stance by tackling the end-to-end restaurant management process within a single platform. Furthermore, the flexible pricing offered ensures that any sized business can benefit from the software, unlike most existing solutions that are focused on the management of large restaurants and chains. It's USPs like these that have helped TouchBistro raise hundreds of millions in funding since its founding in 2011.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2022
$104.5m
GROWTH EQUITY VC
Sep 2019
$118.9m
SERIES E
Total funding: $329.3m
Company benefits
- Company Equity
- Generous Time Off Program
- Health Benefits
- Flexible Health and Wellness Plan
- New Parent Support Program
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
- Indoor Bike Racks
Company HQ
Financial District, Toronto, ON
Leadership
Samir Zabaneh
(CEO & Chairman)They joined TouchBistro in 2018 as Chair of the Board of Directors and became CEO in 2021. Previously, they were an Executive VP of Global Business Services at First Data Corporation and CFO at Element Fleet Management, Heartland Payment Systems, Moneris Solutions, Fortress Investment Grouo, and Q9 Networks.
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