MongoDB Support Engineer, Percona

Salary not provided

MongoDB

AWS

Docker

Kubernetes

Python

Postgres

Ansible

MySQL

Azure

Puppet

Chef

Golang

Junior, Mid and Senior level

Remote from Europe, UK

Scaling, security & management for OS databases

Open for applications

Scaling, security & management for OS databases

201-500 employees

B2BEnterpriseBig dataConsultingCyber Security

Open for applications

Salary not provided

MongoDB

AWS

Docker

Kubernetes

Python

Postgres

Ansible

MySQL

Azure

Puppet

Chef

Golang

Junior, Mid and Senior level

Remote from Europe, UK

201-500 employees

B2BEnterpriseBig dataConsultingCyber Security

Company mission

To help users get the most out of open-source technology, without inflated fees or lock-ins.

Job

Company

Role

Who you are

Excellent knowledge of both RDBMS's and MongoDB, including:
All aspects of configuration and best practices
Schema design, performance tuning, query optimization, & index tuning
Backup solutions
Replica set and sharding topologies
Engine selection and usage
Detailed understanding of monitoring requirements
Demonstrable experience of administering Linux-based systems
Knowledge about virtualized environments such as VMWare, Docker, and/or Kubernetes
Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)
Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
Enthused to expand your skill set with new technologies as the industry continues to evolve
Availability to travel for the occasional team meeting, conference, and customer visit
Experience working with customers in English
Completed MongoDB University courses

Desirable

Percona Backup for MongoDB
Experience with MongoDB Atlas
Postgres DBA troubleshooting (basic level or higher)
Nagios, Percona Monitoring Plugins, and other monitoring tools
Configuration management solutions such as Ansible, Puppet, or Chef
Percona Toolkit suite
Writing Python and golang is preferred
Hands-on experience with MySQL (Minimum 2+ years)

What the job involves

If you are passionate about all things MongoDB, love helping customers succeed, and want to play a critical role in the evolution of technical support for open source databases, Percona's MongoDB Engineer position was made for you
You will serve on the front line, providing our customers with best of breed professional technical support services for MongoDB, resolving complex problems for customers with demanding deployments and business needs
At the same time, you will form the backbone of our MongoDB support organization, assisting your fellow support engineers, leading the way in blogging and Support content creation, collaborating with other departments, and having a direct, positive impact on our product strategy

Our take

Open-source technology brings a range of benefits such as agility and cost-effectiveness. And this makes it a prime target for businesses to add to their tech roster. However, these businesses often find themselves forced into software or contracts they do not need, in order to gain access to those that they do.

Percona provides unbiased, open-source database expertise, providing access to the tools necessary for anyone to turn their ideas into a viable business. Founded in 2006 to support consumers and users in the open-source community, the company now supplies enterprise-class support, services and software for open-source databases, both in on-premises and cloud environments.

Crucially, Percona's solutions enable its clients to develop with their customers’ needs. Clients pay for the advice and expertise provided, rather than for the company to unlock critical software features. And the company continues to evolve its offerings, for example by supplying packages focussed on enabling AI-readiness for enterprises.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

-3% employee growth in 12 months

Glassdoor (4.3)

Trustpilot (4)

Company

Funding (1 round)

Jan 2008

$1m

GRANT

Total funding: $1m

Company benefits

Work remotely and choose the hours that suit you best
Learning academy to encourage personal and professional growth
Wellness counselling program and allowance to all Perconians
Flow day dedicated to uninterrupted focus and productivity
FryDays every quarter (a 3-day weekend to disconnect and enjoy life)

Company HQ

Bull Durham, Durham, NC

Leadership

Bennie Grant

(COO)

Over 15 years of professional services, support and operational delivery experience. Prior to Percona, opened US operations for Mettoni, where they held Senior Services and Operational Leadership positions.

Peter Farkas

(CEO)

Co-Founder and CEO at FerretDB. Has been building sustainable open-source projects and businesses for the last two decades, including at Cloudera and Altinity.

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