People Solutions Generalist, Braze
$75-95k
OTE
$67.5-85.5k
BASE
+ RSUs
Customer engagement platform
Job no longer available
Customer engagement platform
1001+ employees
Job no longer available
$75-95k
OTE
$67.5-85.5k
BASE
+ RSUs
1001+ employees
Company mission
To power lasting connections between consumers and brands they love.
Role
Who you are
- We’re looking for someone excited about having a hand in redefining how the People team operates and how we support our employees
- You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company!
- 3-5 years of prior experience in an HR role
- Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work
- Excellent organization skills
- Strong service orientation to internal and/or external customers
- Experience guiding strategic thinking, planning, and decision-making aligned with company and team goals
- Professional maturity and discretion when dealing with sensitive data
- Proficiency in project management and strong analytical and reporting abilities
- Strong verbal and written communication skills
- Ability to work cross-functionally with all different types of personalities
- Flexibility and creativity to improve current processes as the business scales
- Self-sufficient with the ability to manage own workload and priorities
- Eager to learn and grow with our People Solutions team
- Prior experience working with an HRIS, such as Workday (a plus)
What the job involves
- As a part of the Braze People team, the People Solutions Generalist will play a pivotal role in supporting the overall employee experience and success of the People team by driving change across the department to meet business goals
- This role will oversee our AMER region and provide valuable support across various People team functions that impact our employees globally
- This role will report to the Senior Manager, People Solutions, and sit within the People Operations function, but will work closely with different divisions across the People team
- This is a unique opportunity to collaborate cross-functionally and build general knowledge and experience in People Operations
- Administer various aspects of the employee lifecycle (such as probation periods, employee offboarding, and leave of absence requests), focusing on employee experience and compliance in partnership with other People functions and cross-functional teams
- Support the implementation of company-wide initiatives, such as the engagement survey and performance reviews, and collaborate with stakeholders in planning, execution, and communication
- Assist the development of internal processes and programs and revamp current employee programs owned by People Solutions to ensure continued effectiveness
- Oversee and manage complex global mobility and immigration cases. Act as a consultant for the business and internal People teams, handling intricate cases and ensuring every employee's relocation or visa experience is smooth and legally compliant
- Ensure the company is compliant by managing annual required training such as Preventing Discrimination and Harassment and Compliance training
- Assist L&D with employee-facing training, such as co-facilitating and serving as a showrunner in large instructor-led sessions when needed
- Support the company’s expansion plans by managing the relationship and process with our Employer of Record
- Continuously identify opportunities to improve our operations and service delivery within the Shared Services model to deliver efficient and exceptional support to employees and the business
- Collaborate with specialized functional People teams, People Business Partners, and other stakeholders to drive People team initiatives and ad hoc projects to support the team toward business goals
- Support employment-related inquiries from candidates, employees, and managers on complex and/or sensitive matters through the ticketing system and/or meetings. These include, but are not limited to, benefit questions, career development, leave of absence, policies, and relocation requests
Our take
Braze was founded out of an opportunity to build a company in the mobile space, inspired by the success of Android. This decision was driven by the belief that technology can help build stronger and more valuable relationships between brands and customers. It is now a leading customer engagement platform that powers connections between consumers and the brands they love.
Braze does this by delivering messaging experiences through push notifications, apps, and emails, built specifically for today's always-connected customers. This replaces badly integrated tools and outdated databases, making customer relationships more personalised through cross-channel messaging, journey orchestration and AI-powered experimentation and optimisation. Through this, Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.
As a venture-backed company, its clients now include Headspace, Canva, Max, Headspace, Domino's, Peloton and Depop. These clients use Braze to launch more effective messaging campaigns with less effort in the current mobile-first world. No doubt it's placement on the 2024 US News Best Technology Companies To Work For list will draw in more talent, whilst its growth to 10 new offices across North America, APAC regions and Europe indicates promising growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2018
$80m
SERIES E
Aug 2017
$50m
SERIES D
Total funding: $182.7m
Company benefits
- Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best
- Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family
- Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment
- Talent Development: We support your professional growth through formal career pathing, learning platforms, and our Global Learning Stipend
- Global Presence: Our global presence—15 cities and growing—provides opportunities to work and connect with top talent around the world
- ESPP: We offer an Employee Stock Purchasing Plan to all employees globally.
Company values
- Take Your Seat at the Table: Our community welcomes and respects your unique talents and perspective. Roll up your sleeves and join in - we’re building Braze together
- Don't Ignore Smoke: With constant vigilance, we help each other notice issues before smoke turns to fire. When others come to us, we celebrate the messenger and assist them however we can
- Shape the Future: We believe in the positive trajectory of change. We make investments, take calculated risks, and guide others down the path of our vision for the future
- Embrace Curiosity: We are explorers of details and new horizons. We embrace a growth mindset and pursue our curiosities to acquire new mastery and hone existing skills
- Be a Human: Each of us contributes to the Braze culture through our individuality. We operate with integrity, and above all else, we are kind
- Seek the Truth: We combine intelligence with humility to challenge assumptions and ask thoughtful questions. We make better decisions by deeply understanding our world
Company HQ
NoMad, New York, NY
Articles
Leadership
Bill Magnuson
(Co-Founder & CEO)Previously a Software Engineer at Google and Bridgewater Associates before co-founding Braze in 2011.
Jon Hyman
(Co-Founder & CTO)After graduating cum laude in Computer Science at Harvard, Jon joined Bridgewater Associates' Core Technology department and worked on the Forbes Technology Council before co-founding Braze.
Salary benchmarks
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Diversity, Equity & Inclusion at Braze
Mel Windley (Director of Global Inclusion and Opportunity)
- Braze takes an inclusion-first approach and holds the philosophy that Global Inclusion and Opportunity must be built into business processes in order to have lasting and meaningful impact. The future we want to shape is one where people from diverse backgrounds and experiences can thrive and have meaningful careers at Braze.
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