Senior Product Designer, Back Market
Online marketplace for refurbished electronics
Job no longer available
Online marketplace for refurbished electronics
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To create a world that does more with what we already have by prolonging the lifespan of electronic devices through circularity and repair.
Role
Who you are
- You are perfectly fluent in english
- You have 5 years of experience in a similar role
- You have your ear to the ground regarding new tools and technologies that help our work become more effective and efficient. Oh, and we use Figma by the way
- You can contribute inclusive design practices, are comfortable in voicing your opinion, and love mentoring and coaching others
- You have an attention to detail regarding edge cases, hierarchy, and accessibility
- You are inherently curious, you proactively explore different solutions, you are idealistic but you challenge the status quo responsibility and can always find the middle ground
- You think about interfaces not as static pixels but as dynamic experiences and can express yourself with motion, flows and stories
- Icing on the cake:
- Experience working with app engineers, knowledge of Apple and Android design specificities/guidelines
- Experience working with and contributing to a design system
What the job involves
- We’re looking for a Senior Product Designer to join our Product Detail Page team
- You’ll collaborate with Product Managers, User Researchers, and Content Designers to bring concepts and product evolutions to life
- You’ll collaboratively design the vision for this key area of our journey
- You’ll work on a daily basis with developers to validate the technical feasibility of your proposals and to ensure the fulfillment of your craft, and you’ll also be connected with other Back Market functions (Marketing, Brand, Business etc.) to help articulate the needs and expectations of the customer and the business
- Designing a product detail experience that builds trust, allows customers to easily configure, communicates clearly on prices, and gives a glimpse into our tech circularity services like Trade-in / insurances / …
- Ensuring we balance user needs and business KPIs like CVR and AOV
- Being an equal partner with product managers, content designers, and engineers to build, maintain, and evolve Back Market’s product page
- Contributing to the discovery, roadmapping, advocacy for the right approach, and delivering a best in class customer experience
- Collaborating with user researchers to bring clarity to ambiguous problems with relevant customer insights, and consulting quantitative and qualitative data to inform your design decisions
- Advocating for and facilitating design methods and tools to help your team deliver solutions that actually work for our customers and business
- Ensuring clarity and comprehension in your or your team’s proposed ideas and solutions from conception to delivery through useful documentation and tidy working practices
- Proactively advocating your impact and autonomously communicating progress, learnings, and goals to the company and beyond
Application process
- Intro call, with our talent acquisition specialist
- Hiring manager interview, with the head of design
- Design challenge, with two designers
- Stakeholders interview, with two key people you’d work with
- Back Market values interview, with two senior members of Back Market
Our take
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialise this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, it hopes to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 16 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has also raised over $1 billion in capital, which has been invested in expansion across new and current markets. And with the recommerce market only growing, Back Market has a lot of room for exciting future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company benefits
- Hybrid working: Put on real pants only when you have to: work from home twice a week and remotely 1 week per quarter
- Comprehensive leave: Take the time you need for yourself and your people with a minimum of 25 days of PTO per year
- Parental leave: Family comes first with 12-14 weeks of fully paid parental leave, plus 5 weeks for the second parent
- Volunteer days: Get paid to stand up for a cause you believe in, two days per year
- Health insurance: Take care of yourself with comprehensive health plans
- Stock options: Your hard work doesn’t just benefit a few, it also benefits you
- Mental health support: Just as important as your physical health. We want to give you the support you need
- Annual retreat: Relax or party! We have something for everyone at our legendary All-Hands offsite
Company HQ
Beaubourg, Paris, France
Leadership
Thibaud Hug de Larauze
(Co-Founder & CEO)Previously a Logistic Export Assistant at Devanlay Lacoste and an Account Manager at Neteven.
Amandine Durr
(CPO)Amandine joined bAck Market in 2021 as CPO. Prior to this, they were a Product Director at ManoMano, a Senior Innovation product Manager at Kering, and CPO/CEO and Head of Product at We Are TV.
Clément Petit
(CFO)Previously spent nearly 3 years at Veepee, initially joining as a Financial Director before becoming CFO of France then later Group CFO. Prior to that, they spent 4 years at Elanco in Financial roles.
Dawn Baker
(CTO)Dawn joined Back Market in 2022 as Senior VP of Engineering, becoming CTO in 2023. Prior to this, they worked at Google as a Senior Director of Engineering, at Fitbit as the VP of Software Engineering, and at LinkedIn as a Senior Manager of Site Reliability Engineering.
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