Communications Manager, Amazon

EU Stores Sustainability Compliance

Salary not provided

Tableau

Excel

Salesforce

Marketo

Mid and Senior level

Barcelona

Berlin

London

Paris

The largest online retailer and technology provider

Job no longer available

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

Salary not provided

Tableau

Excel

Salesforce

Marketo

Mid and Senior level

Barcelona

Berlin

London

Paris

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Job

Company

Role

Who you are

Experience in professional non-internship marketing
Experience using data and metrics to drive improvements
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Experience using Microsoft Excel to manipulate and analyze data
Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

Desirable

Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation

What the job involves

As a Communications Manager, you will be responsible for developing, implementing, and measuring the success of mass communications and educational content used by sellers selling on EU Amazon Marketplaces
You will create and implement communication campaigns, content, and roadmaps to drive awareness, education, and action from global sellers about compliance requirements
In this role, you will work with global stakeholders to understand the business priorities that drive the need for communications and educational content, align on roadmaps and content with them, and raise the bar on the quality of the communications and seller experience
It's important that you are self-motivated to learn about new topics and to look for new ways to improve the effectiveness of our communication
We operate in a fast-paced environment, requiring business sense, high prioritization skills, and flexibility to adapt to new information or changes in planning

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph

Company Specialist at Welcome to the Jungle

Insights

16% employee growth in 12 months

Glassdoor (3.7)

Company

Company benefits

Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Company HQ

South Lake Union, Seattle, WA

Leadership

Jeff Bezos

(Founder & Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO)

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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