Head of GTM Operations, Mendix

• 6–12 years of progressive experience in Revenue Operations, Sales Operations, or GTM Operations within a SaaS or enterprise software environment
• Minimum 3 years in a regional or zone-level operations role with Americas scope (North America at minimum)
• Proven track record owning forecasting cadences and pipeline reporting for a substantial revenue organization ($50M+ ARR or equivalent)
• Demonstrated experience bridging Sales and Finance — translating pipeline data and attainment into P&L-relevant narratives for senior leadership
• Strong command of Salesforce (SFDC) for opportunity management, pipeline reporting, and data hygiene at scale
• Proficiency with enterprise forecasting tools (e.g. Clari or equivalent) and strong Excel/Google Sheets skills for financial modelling and scenario analysis
• Track record of managing or mentoring at least one direct report in an operations context
• Exceptional stakeholder management skills in matrixed, multi-geography organizations
• Fluent in English with outstanding written and verbal communication skills
• You will love this role if you…
• Own problems end-to-end and don’t wait to be asked
• Are as comfortable in a spreadsheet as in a leadership QBR
• Thrive in ambiguity and build structure where there is none
• Enjoy being the connective tissue across Sales, Finance, and Ops

Desirable

• Mendix is the leading low-code platform, part of Siemens Digital Industries Software, powering enterprise application development at global scale
• As we accelerate our SaaS transformation and expand our Specialized Sales motion in the Americas, we need a sharp operational mind to anchor the zone
• This is a high-visibility, high-impact role at the intersection of revenue strategy, sales execution, and cross-functional leadership — reporting directly to the VP of Global GTM Operations
• You will own the operating rhythm of a sizeable SaaS revenue business, lead a team of two, and be a trusted partner to the AMS Zone Sales Leader
• If you thrive in complex, matrixed environments and want to make your mark on a business at a pivotal growth stage, this is the role
• The Head of GTM Operations, Americas is the operational backbone of the Mendix & RapidMiner Specialized Sales organization in the Americas
• You work in lockstep with the AMS Zone Sales Leader to drive scalability and predictability across the revenue engine — with a sharp focus on sales productivity, pipeline generation, and customer retention
• This is a matrix role that demands both strategic clarity and operational precision
• You will need to be equally comfortable presenting a zone P&L narrative to senior Siemens leadership and rolling up your sleeves to resolve a data quality issue in Salesforce
• You manage two direct reports and report to the VP of Global GTM Operations
• Zone Strategy & Sales Partnership:
• Serve as the strategic operations partner to the AMS Zone Sales Leader, translating global and zone-level goals into concrete, executable operational plans
• Co-own the AMS Management Operating Rhythm (MOR): weekly pipeline reviews, opportunity scrubs, Sales Manager syncs, and forecast calls
• Review, analyse, and improve current sales processes and procedures — proactively identifying friction points that slow pipeline velocity or distort reporting
• Forecasting & Revenue Performance:
• Lead the AMS forecasting process end-to-end. Own the weekly forecast call with the AMS Zone Sales Leader and Sales Managers, ensuring accuracy, timeliness, and alignment with the global Siemens Software rhythm
• Maintain rolling forecast visibility that enables the Zone Sales Leader to call the number with confidence
• Own and drive performance on the key SaaS metrics for the zone: ARR, GRR, NRR, ACV Bookings, and OPEX
• Finance Partnership & Zone P&L:
• Partner with GTM Finance to ensure zone performance is fully aligned with financial targets, contributing to a complete and accurate Zone P&L
• Translate pipeline data and attainment metrics into P&L-relevant narratives for senior leadership and corporate performance reviews
• Support the Zone Sales Leader in making commercial decisions grounded in P&L impact
• Tooling, Data Quality & Process Excellence:
• Ensure Salesforce data quality, opportunity management standards, and quoting accuracy across the AMS sales team
• Identify and resolve operational friction points — process gaps, tooling issues, or data inconsistencies — that slow pipeline velocity or distort reporting
• Partner with the Global GTM Ops team to implement tooling and process improvements in the AMS zone, serving as the local implementation lead for global initiatives
• Stakeholder Management & Cross-functional Alignment:
• Serve as the AMS GTM Ops point of contact for GSCS Zone Ops, Finance, Growth/Marketing, and Global GTM Ops
• Ensure AMS-specific insights and operational learnings flow into global conversations; translate global directives into effective local implementation
• Navigate the Siemens Software matrix organisation with confidence, balancing global compliance with zone-level agility
• Team Leadership:
• Lead, develop, and mentor two direct reports within the AMS GTM Ops team
• Foster a high-performance, data-driven team culture with clear ownership and a bias toward action