Technical Writer, Docker

• 3+ years of experience in writing technical documentation
• Proficiency with Docs-as-Code tools and workflows
• Strong skills in content planning, information architecture, writing, and editing
• Proven ability to manage competing priorities and deliver high-quality documentation on schedule
• Experience leading content initiatives and collaborating with cross-functional teams
• Experience writing documentation for SaaS, developer, and/or DevOps audiences
• Experience working well remotely within globally distributed teams
• Experience creating documentation in an Agile development environment
• Excellent written and verbal communication skills in English
• Ability to quickly grasp complex technical concepts and explain them clearly to a technical audience
• A good understanding of programming concepts, preferably with Go and/or Python
• Working knowledge of HTML and CSS

Desirable

• Collaborate with software developers, product managers, and designers to document new features and upcoming product releases
• Write clear, accurate, well-structured, and consistent technical content from scratch
• Use the product, test each procedure and workflow, become an expert user, and provide feedback to the product development teams
• Participate actively in team meetings and advocate for user needs through documentation strategy, user feedback, and analytics
• Align product documentation with broader customer enablement content by working closely with cross-functional stakeholders
• Manage multiple projects across teams in a fast-paced, iterative environment
• First 30 days
• As a fully remote company, Docker has a focus on keeping teams connected. Your first two weeks will include 1:1 sessions intended to introduce you to your team and key collaborators
• You’ll complete onboarding activities including IT setup, navigating productivity tools, and getting familiar with your recurring meetings and calendar cadence
• Begin building an understanding of Docker’s “Docs-as-Code” workflow
• Get to know Docker’s values, goals, leadership, teams, tools, and internal resources, everything you need to be effective in your role
• By the end of your first month, you are comfortable opening pull requests in the Docker Docs GitHub repository
• First 90 days
• Develop strong working relationships with your team and gain a solid understanding of the Docker ecosystem
• Collaborate with key stakeholders across Engineering, Product Management, UX Research, Marketing, and Support on cross-functional initiatives
• Gain a deep understanding of the product areas you support and consistently deliver high-quality content that meets our standards
• Confidently handle ad-hoc requests, prioritize effectively, and meet documentation deadlines
• One Year Outlook
• Make significant contributions to the documentation and overall success of your product areas
• Build trusted relationships across the Docs team and key stakeholder groups including Engineering, PM, UX, Marketing, and Support
• Work with your manager to define a Career Development Plan that outlines your growth beyond the first year
• Demonstrate the use of analytics and feedback to make data-informed content decisions
• Gain a strong understanding of our customers goals, their workloads, and use cases

• Offers equity