Senior Analyst, Grafana Labs

• 3-5 years of experience in sales operations, consulting, enterprise technology sales/strategy, or a similar role
• Strong experience with SFDC; Reporting, Dashboarding, as well as an understanding of flows, validation rules, etc
• Familiarity with sales productivity tools (Outreach, Clari, People.ai, Gong, BoostUp, etc.)
• Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis
• Experience in a Sales or GTM organization, and familiarity with common sales methodologies (MEDDPICC or MEDDIC) and models (rep productivity, rep capacity, campaign influence, and quota modeling)
• High comfort with ambiguity. You identify the right priorities and put in the hard work without need for external motivation
• You think critically and creatively, continually reorienting to obstacles to define a better way to achieve our goals

Desirable

• Grafana’s GTM organization is looking for a Senior Analyst, Sales Operations
• Reporting to our VP of Revenue Operations, you will work with a cross-functional team of stakeholders to define growth strategies, provide insights to business performance, and set the standard for data- driven decision making in GTM
• To be successful, you will be able to operate in an unstructured, fast paced environment as you help build the foundations for our future growth
• Establish standard reports and tools to analyze business performance, help set operational targets, and drive planning processes with the Go-To-Market Operations team
• Help drive the analytical rhythm of our business including monthly and quarterly business reviews, forecasting, org deep dives
• Strong to advanced knowledge and understanding of sales and sales operations processes, system functionality, sales operations strategy
• Report on key performance indicators and generate insights through analytics, deliver actionable data to key stakeholders in a variety of reporting mediums (GSuite/Excel)
• Become an expert in how our GTM data is captured, how it ties to underlying business processes, and how it impacts key metrics and reports
• Identify operational gaps in our reporting capabilities and/or inefficiencies in the planning process. Work with Analytics and Business Systems teams to build scalable solutions
• Educate and train sales management/reps on systems and processes