Senior Sales Operations Analyst, Grafana Labs

• 7 years of experience in strategy and operations, consulting, enterprise technology sales/strategy, or a similar role
• Demonstrated track record of strategic thinking and analysis--seeing over the horizon to identify opportunities, envision models, and strategic paths to capture opportunities, as well as spot emerging risks
• Strong modeling and analytical skills – comfort with complex segmentation analysis and workforce planning
• Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis
• Experience in a Sales or GTM organization, and familiarity with common sales methodologies (MEDDPICC or MEDDIC) and models ( rep productivity, rep capacity, campaign influence, and quota modeling)
• High comfort with ambiguity. You identify the right priorities and put in the hard work without need for external motivation
• You think critically and creatively, continually reorienting to obstacles to define a better way to achieve our goals
• You are an entrepreneurial and industrious leader that thrives collaborating with teammates that challenge you to grow every day
• Your background in Sales/GTM gives you the confidence to hit the ground running to quickly add value and rigor to Grafana’s field teams
• You carefully balance the ability to put a hard technical problem under a microscope, without losing sight of the bigger picture required to effectively communicate with stakeholders
• You prioritize those things that are important and urgent (instead of just doing more)

Desirable

• Grafana’s GTM organization is looking for a Senior Analyst, Sales Operations
• Reporting to our VP of Revenue Operations, you will work with a cross-functional team of stakeholders to define growth strategies, provide insights to business performance, and set the standard for data- driven decision making in GTM
• To be successful, you will be able to operate in an unstructured, fast paced environment as you help build the foundations for our future growth
• Establish standard reports and tools to analyze business performance, help set operational targets, and drive planning processes with the Go-To-Market Operations team
• Evaluate changes to our GTM organization: roles, targets, capacity planning
• Work with Global and Regional Sales and Services leaders to evaluate strategic opportunities and/or transformational initiatives; New market evaluation, M&A integration, vertical planning, pricing, etc
• Become an expert in how our GTM data is captured, how it ties to underlying business processes, and how it impacts key metrics and reports
• Identify operational gaps in our reporting capabilities and/or inefficiencies in the planning process. Work with Analytics and Business Systems teams to build scalable solutions
• Help create the connective tissue across our internal stakeholders: Revenue Operations, Marketing, Finance, Data, and GTM leadership