Account Executive, Resq

• You already know sales involves lots of patience and persistence and we know that years of Sales experience can be an imprecise proxy for success at a start-up
• So we’re open to different paths. We're looking for attitude first and we can train for the skills. We’ll focus on transferable skills so we want to ensure that you are ready to start this next chapter of your career with us!!!
• 3+ years of experience in outbound or full cycle B2B sales
• 1+ years of selling in the services industry (trades, construction,etc)
• Proven ability to prospect, build pipeline, and close new business
• Experience selling into commercial customers such as facilities leaders, operations leaders, property managers, general managers, or multi-site operators
• Experience selling services, field operations, maintenance, repair, trades, or other operationally critical solutions
• Strong communication and relationship building skills, especially with practical, time constrained buyers
• High accountability and comfort working in an early stage environment where you are expected to help create the playbook
• Experience with Salesforce or similar CRM tools
• Familiarity with restaurant, hospitality, retail, healthcare, education, or other multi location service environments
• A self-starter: You wake up, form a plan, and get going!
• Practice Extreme Ownership - including exhibiting a bias for action, a deep desire to understand all parts of our business, including our customers, and partners; taking risks, adapting and learning till you succeed; a mindset to persevere!
• Be open to feedback; listen, learn, and iterate. We’re all One Team!
• Live and breathe a customer-first mindset, one that cares deeply about the customer experience and sets new standards for service
• Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!

Desirable

• ResQ is looking for an Account Executive to help launch a new commercial services line focused on repair, maintenance, and service solutions for multi-site operators and commercial facilities
• This is an early opportunity to help build the go-to-market strategy, generate new revenue, and establish long term customer relationships while helping define how we win in the market
• We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we’ll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you
• We thrive on transparency, and we know Sales requires a certain level of interest, resilience, and discipline. Below are some questions to ask yourself to help you decide if this role is right for you at this specific time (and if not, let’s connect later)
• Are you nodding your head with excitement at the idea of:
• Being one of the first sales reps to launch a new vertical and help build the playbook
• Introducing commercial businesses to a better way to service and maintain their facilities
• Speaking with operators and facilities teams to solve real operational problems
• Hearing more no’s than yes’s but staying motivated to build something from the ground up
• Owning your territory and building long term customer relationships
• As an Account Executive you own a highly outbound, market-facing role focused on generating and closing new business while helping shape the sales playbook
• Outbound Sales: Prospect and generate new opportunities through outbound, local market development, and referrals. Qualify needs, run discovery, present ResQ’s value, and close new business. Manage deals end-to-end while maintaining strong pipeline discipline and CRM hygiene
• Sell service relationships, not just one off jobs: Position ResQ as a trusted service partner for commercial facilities, operations teams, and multi-site businesses. Identify opportunities for recurring service, preventive maintenance, and longer term account growth. Work to expand relationships after initial wins by increasing share of wallet and account penetration
• Help define the market playbook: Test messaging, channels, outreach strategies, and local growth tactics. Bring structure and feedback to what is working and what is not. Share market intelligence, customer objections, and competitive insights to help improve pricing, packaging, and positioning
• Partner cross-functionally: Work closely with operations, support, and leadership to ensure a smooth customer experience. Help improve onboarding, account transitions, and feedback loops between sales and service delivery. Surface customer needs that can influence future offerings and expansion priorities
• Build trusted customer relationships: Develop relationships with facilities managers, operators, property teams, and business owners. Act as a strong representative of ResQ in the market. Create a high-trust buying experience from first conversation through launch