Site Reliability Engineer, Analytics Partners
Commercial analytics platform
Open for applications
Commercial analytics platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To shape the future of commercial decision-making with a unique combination of innovative technology and talented change agents that transform analytics into impact.
Role
Who you are
- Bachelor’s degree in Computer Science or equivalent practical experience
- 4+ years of experience in Platform Engineering, Site Reliability Engineering, DevOps, or Systems Engineering roles
- Strong expertise in Linux and Windows operating systems
- Advanced automation and scripting skills using Python, Bash, and/or PowerShell
- Deep, hands-on experience designing and operating AWS and Azure platforms at scale
- Strong experience building and operating CI/CD platforms (Jenkins, GitHub Actions or equivalent)
- Strong experience with Infrastructure as Code and configuration management (Terraform, CloudFormation, ARM, or similar)
- Production experience with containerized and orchestration platforms such as Docker and Kubernetes
- In-depth experience with the HashiCorp ecosystem (Nomad, Consul, Vault)
- Strong understanding of distributed systems, cloud-native architectures, and reliability patterns
- Experience designing and operating observability platforms (e.g., Splunk, Sumo Logic, or similar)
- Familiarity with security and compliance practices, including vulnerability scanning and enterprise security tooling
- Strong understanding of the software delivery lifecycle, release engineering, and platform lifecycle management
- Experience working in Agile / DevOps environments with a strong product mindset
- Demonstrated ability to influence without authority, set standards, and drive adoption across teams
- Excellent communication skills, able to translate platform capabilities into clear developer value
- Strong problem-solving skills with a bias toward durable, scalable solutions over short-term fixes
- A mindset of continuous improvement, curiosity, and learning
- Comfortable supporting a global, follow-the-sun operation when needed
What the job involves
- Own the Internal Developer Platform (IDP) as a product, treating engineering teams as customers and optimizing for reliability, usability, and delivery velocity
- Define and execute a platform roadmap aligned with business priorities, developer needs, and long-term scalability
- Design, build, and evolve paved roads for application delivery, including CI/CD pipelines, infrastructure templates, service scaffolding, and standardized deployment patterns
- Build self-service capabilities that enable teams to provision, deploy, observe, and operate services with minimal friction
- Create and maintain reusable platform abstractions across AWS and Azure that standardize security, reliability, networking, and observability
- Reduce developer cognitive load by abstracting unnecessary complexity while enforcing clear guardrails for security, cost, and compliance
- Partner closely with application, product, and security teams to embed reliability, scalability, and security by design
- Establish and evolve platform standards for logging, monitoring, alerting, tracing, and incident response workloads
- Define, measure, and manage SLIs, SLOs, and error budgets for shared platform services
- Drive the reduction of operational toil through automation, standardization, and platform-first solutions
- Ensure shared platform services meet high standards for availability, performance, resilience, and scalability
- Own system-to-system integration and messaging patterns used across the platform
- Lead capacity planning, demand forecasting, and performance tuning for platform services
- Plan and execute zero-downtime upgrades, migrations, and releases of platform components
- Lead platform-level incident response workflows, post-incident reviews, and drive systemic improvements rather than one-off fixes
- Evaluate incoming platform requests and translate them into scalable, productized capabilities
- Mentor engineers and drive platform adoption through documentation, enablement, and technical evangelism
- Participate in a 24x7 on-call rotation as an escalation point for platform reliability and availability issues
- Operate effectively in ambiguous problem spaces, making sound architectural and product decisions with limited guidance
- How We Measure Success:
- Strong developer adoption and satisfaction with the platform (DX)
- Reduced deployment friction, lead time, and operational toil
- Platform reliability and performance meeting or exceeding defined SLOs
- Consistent, high-quality service delivery across engineering teams
- Reduced incident frequency and severity driven by systemic platform improvements
- Increased standardization, automation, and self-service adoption across the organization
Our take
Analytic Partners is a leading commercial intelligence firm helping companies make informed and effective business decisions to increase value. Its analytics platform GPS-E analyzes a company’s data and transforms it into actionable insights and business performance.
Founded in the year 2000, Analytic Partners has evolved with the technology it harnesses. And with the acceleration of machine learning capabilities, the company has grown into itself and now has 12 offices worldwide.
Growing from this success, the company purchased UK-based marketing analytics firm Magic Numbers in 2024 with the intention of expanding its talent base and company presence in Europe.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Competitive Benefits: Access robust medical, dental, and vision coverage
- Invest in Tomorrow: Save for the future with a retirement plan, featuring employer match
- Work-Life Balance: Enjoy generous PTO, company holidays, and expanded parental leave
- Commitment to Growth: Keep growing with continuous professional development opportunities and support
- Culture of Connection: Connect with your collaborators at fun employee events, or over in-office snacks
Company HQ
Brickell, Miami, FL
Leadership
Nancy Smith
(CEO & CEO)Nancy has served as the CEO of Analytic Partners since 2000. Prior to this, she was a Senior Manager at Clairol and a Manager at Ipsos ASI.
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