Senior Talent Management Program Manager, Riot Games

• Education: Bachelor’s degree in Organizational Development, Organizational Psychology, Human Resources, or a related field
• Experience: 6+ years in HR with at least 2 years focused on talent management or leadership development programs
• Subject Matter Expertise: Strong knowledge of talent management processes, including performance management, promotions, talent review, and succession planning. Broad knowledge of other HR disciplines is helpful
• Analytical Skills: Proficiency in data analytics and tools such as MS Excel/Google Sheets; ability to maintain data integrity and leverage insights for decision-making
• Project & Task Management: Demonstrated ability to scope, lead, and deliver complex projects. Ability to prioritize and focus on mission-critical tasks among competing business requirements
• Problem Solving: Critical thinker with a proactive approach to identifying issues and removing barriers. Appropriate balance of subject matter expertise and pragmatism of how to apply theory in a fast-paced business environment
• Interpersonal Skills: High integrity, discretion, and executive presence; ability to build trusted relationships and influence stakeholders
• Communication: Exceptional verbal and written communication skills

Desirable

• As the Senior Talent Management Program Manager, you will drive innovative and agile solutions to enhance Riot’s talent management programs and processes aligned with Riot’s mission, vision, and strategic goals
• Reporting to the Sr Manager of Talent Management, you will utilize your expertise in managing and executing on talent programs and processes to deliver a suite of global solutions Riot wide
• These include but are not limited to goal setting, performance management, talent reviews, succession planning, and feedback tools, among other opportunities for impact
• This individual contributor role will coordinate complex workstreams across teams and stakeholders, and take a lead role in delivering core Talent People Processes
• This role offers a highly collaborative, high-visibility opportunity to contribute to strategic, impactful talent initiatives in a fast-paced, mission-driven organization
• Execute global talent management programs, including goal setting, feedback, performance reviews, talent reviews/succession planning, promotion cycles and other initiatives
• Lead the continuous improvement of program design and execution based on metrics, feedback, organizational needs, and user experience
• Support program strategies and roadmaps, ensuring alignment with Riot’s goals and values
• Act as a trusted advisor, responding to inquiries and requests for assistance from stakeholders
• Plan and execute against project plans and operations for talent programs, collaborating with stakeholders such as HRBPs, People Systems, and other People Team members
• Partner with the People Systems team to ensure talent tools and systems are optimized, configured, and ready for use
• Manage data flow and analytics related to talent programs and outcomes, ensuring data integrity and appropriate security around sensitive information
• Ensure consistent program delivery across regions by collaborating with regional stakeholders
• Support program communication and change management across Riot stakeholders, including employees, managers, HRBPs, and leaders
• Maintain dashboards, prepare reports, and distill actionable insights on program outcomes with key stakeholders, enabling better decision-making for individuals, teams, and Riot as a whole
• Build and maintain strong relationships with global stakeholders, HRBPs, and cross-functional partners to ensure effective delivery of solutions
• Partner with L&D and Internal Communications to develop and refresh training materials and resources