Sales Development Representative, Level AI

Salary not provided

Entry level

San Francisco Bay Area

Office located in Mountain View, CA

Human-quality AI for every customer interaction

Open for applications

Human-quality AI for every customer interaction

201-500 employees

B2BArtificial IntelligenceEnterpriseAnalyticsCustomer serviceSaaSAutomation

Open for applications

Salary not provided

Entry level

San Francisco Bay Area

Office located in Mountain View, CA

201-500 employees

B2BArtificial IntelligenceEnterpriseAnalyticsCustomer serviceSaaSAutomation

Company mission

To blend human and machine intelligence to transform customer experiences.

Job

Company

Role

Who you are

Passionate about launching a sales career, with a strong desire to learn and grow in a dynamic sales environment, no prior experience required
Excellent skills in prospecting, cold calling, and emailing, with a knack for crafting compelling messagesKeen interest in AI and the enterprise sales process, staying up-to-date with industry trends
Good interpersonal skills and the ability to collaborate with internal stakeholders as well as end customers to drive success
Thrive on helping customers solve their problems, providing them with a solution that will meet their needs

What the job involves

As an SDR at Level AI, you will be at the forefront of our sales efforts, generating qualified opportunities and establishing meaningful connections with high-profile personas
Your skills in prospecting, creative outreach, and data-driven solutions will be key in building an effective sales pipeline and driving revenue
Conduct rigorous research on companies and identify potential customers
Pitch our company and solution to prospects, showcasing our unique value proposition
Develop compelling emails and campaigns to capture the attention of prospects and drive engagement
Establish exciting new opportunities and meetings with prospective customers
Utilize targeted cold-calling and emailing to create significant outreach and generate qualified leads
Use data-driven solutions to track your results and constantly refine your approach to achieve optimal outcomes

Our take

Contact centres play a critical role in modern businesses, yet they continue to face persistent challenges such as high staff turnover, operational inefficiencies, and the pressure of managing large volumes of customer interactions. On top of this, traditional approaches often struggle to consistently improve service quality while also ensuring customer data is handled securely.

Level AI addresses these issues with AI-powered tools designed to enhance contact centre operations, By leveraging generative AI and large language models (LLMs), the platform analyses customer conversations, delivers real-time support to agents, and automates processes such as quality assurance and sentiment analysis.

Following a significant funding round in 2024, the company announced plans to expand its team and accelerate product innovations. With this foundation, Level AIremains focused on helping organizations strengthen customer interactions and drive greater efficiency across their contact centre operations.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (3.7)

Company

Funding (last 2 of 4 rounds)

Jul 2024

$39.4m

SERIES C

Mar 2022

$20m

EARLY VC

Total funding: $74.4m

Company HQ

Old Mountain View, Mountain View, CA

Leadership

Ashish Nagar

(Founder & CEO)

Previously a Product Manager at Amazon Alexa's Conversational AI Team. Worked as Director of Product & Business at both Relcy, Inc. and Kinestral Technologies Inc. Also worked as a Venture Capitalist at Investor Growth Capital and was a Senior Associate at The Boston Consulting Group.

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