Sales Coordinator, Onefinestay
$55k
Luxury vacation rental apartments & homes
Open for applications
Luxury vacation rental apartments & homes
101-200 employees
Open for applications
$55k
101-200 employees
Company mission
To simplify the process of enjoying the finest homes and services across the globe for vacation-goers, and provide peace-of-mind, convenience, and flexibility to homeowners looking to make the best use of their homes.
Role
Who you are
- The ideal candidate will be highly organised, detail-oriented, and proactive, with a passion for supporting teams and ensuring operational excellence behind the scenes
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Customer-service mindset with strong attention to detail
- Comfortable working with multiple systems (CRM, PMS, Excel, etc.)
- Proactive, solution-oriented, and collaborative team player
- Prior experience in hospitality, travel, or B2B coordination preferred
What the job involves
- The B2B Coordinator provides essential administrative and organisational support to the Partners team, ensuring the smooth running of our partner-facing activity and the effectiveness of our commercial operations
- This role is central to helping the B2B team stay organised, informed, and data-driven — from managing reporting and CRM accuracy to coordinating conferences, events, and team processes
- This role is pivotal for the success of the Partners Team, which is striving for growth and is currently 35% of the business at onefinestay
- Respond promptly and professionally to partner communications via email, phone, or CRM
- Maintain strong relationships with key trade, corporate, and agency contacts
- Assist the team with coordination and follow-up on high-value or time-sensitive opportunities to ensure quick turnaround
- Maintain and update key B2B reports (sales pipeline, partner performance, activity tracking)
- Consolidate and distribute weekly and monthly dashboards for leadership and team review
- Ensure CRM data integrity — updating partner details, tagging accounts, and logging activity accurately
- Support the Head of B2B with ad hoc data analysis and presentations
- Own calendar management for B2B meetings, reviews, and key reporting cycles
- Support the coordination of trade shows, conferences, and partner events (e.g. registrations, logistics, materials)
- Manage internal processes such as expenses, travel coordination, and team documentation
- Prepare meeting agendas, minutes, and follow-up actions for internal and external meetings
- Support with loading new partners to Salesforce, ensuring accuracy and data input in a timely fashion
- Act as a point of coordination between B2B, marketing, finance, and operations for shared initiatives
- Support the creation of partner communications (e.g. newsletters, presentations, invitations)
- Help onboard new partners and ensure internal systems and folders are up to date
- Assist with onboarding and training new team members
- Maintain accurate partner and booking data in CRM
- Support the Head of B2B in preparing weekly and monthly performance reports
- Monitor and log partner activity, performance, and engagement
- Assist with onboarding new B2B partners and maintaining the partner database
- Coordinate partner familiarization trips (FAMs), events, and communications
- Support marketing initiatives targeting B2B partners (e.g. newsletters, offers, seasonal updates)
- Assist in identifying opportunities to improve efficiency and partner satisfaction
Our take
Short-term rental marketplaces such as Airbnb provide options for both low and high budgets, however, many luxury accommodations often lack an element of homeliness and feel clinical, and guests may not be provided with the business and travel essentials that they expect for the price tag.
Onefinestay offers luxury short and medium-term accommodation that adheres to strict selection procedures. Properties accepted by the startup must go above and beyond the traditional rental experience, providing services such as local-rate phones for business calls, laundry, and cleaning services, all within a homely and non-clinical environment. The company's concierge service also helps guests further personalise their stays with options such as personal chefs, private drivers, childcare, experiences, and more!
Onefinestay’s approach to luxury accommodation by providing transparency and unification when it comes to high-end stays is a smart move. With its growing collection of homes, villas, and chalets across the globe, the company is well set to see continued growth and success.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2015
$40m
SERIES D
Jun 2015
$25m
SERIES C
Total funding: $80.9m
Company HQ
Paddington, London, UK
Leadership
Ian Di Tullio, PhD
(Co-CEO, not founder)In addition to their role at the company, they are also the current CCO (Europe & North Africa) at Accor. Former VP of Global CRM, Loyalty, & Contact Centres at Qatar Airways.
Fabrice Carre
(Co-CEO, not founder)In addition to their role at the company, they are also the current CSO & Executive Committee Member at Accor, and Non-Executive Board Member at AccorInvest.
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