Employee Experience Coordinator, Pontera

$70k

+ Equity

Slack

Google Workspace

Junior and Mid level

New York

More information about location

4 days a week in office

Wealth management for held-away accounts

Be an early applicant

Wealth management for held-away accounts

201-500 employees

FintechB2BInvestingFinancial ServicesSaaS

Be an early applicant

$70k

+ Equity

Slack

Google Workspace

Junior and Mid level

New York

More information about location

4 days a week in office

201-500 employees

FintechB2BInvestingFinancial ServicesSaaS

Company mission

To help millions of Americans retire better by enabling financial advisors to securely and compliantly manage their clients' 401(k), 403(b)s, and other workplace-sponsored retirement plan accounts.

Job

Company

Role

Who you are

1–3 years of relevant experience in office coordination, hospitality, or employee experience roles
In-office Mon-Thursday; WFH Friday
A welcoming and professional demeanor, with strong communication and interpersonal skills
Highly organized with excellent attention to detail
Comfortable juggling multiple tasks and switching gears in a fast-paced environment
Tech savvy, bonus if familiar with Google Workspace and Slack
A proactive, team-first mindset and a passion for creating an inclusive, supportive workplace!

What the job involves

As a Employee Experience Coordinator, you’ll be at the heart of Pontera’s NYC office culture, helping to create a welcoming, dynamic, and engaging environment.
This is a highly visible, people-first role that blends front desk operations with culture-driving initiatives.
You’ll be the first point of contact for visitors and new employees, while also supporting office culture, events, and employee experience programming that make Pontera a great place to work
Front Desk & Reception:
Serve as the first point of contact at our front desk—greeting guests, vendors, and candidates with warmth and professionalism
Coordinate building access and visitor management
Manage incoming and outgoing mail and packages
Maintain a clean, organized, and welcoming reception area
General ad hoc office maintenance
Office Experience & Culture:
Partner closely with the People team on employee experience and retention initiatives
Plan and execute in-office events, happy hours, offsites, swag orders, and team celebrations that foster connection and fun
Coordinate employee appreciation programs and other engagement touchpoints across the employee lifecycle
Assist with onboarding coordination, including workspace readiness and day-one welcome activities
Proactively suggest and implement new ideas to improve the workplace experience
Ensure employee experience initiatives stay within budget

Our take

Pontera, formerly known as FeeX, is a platform that bridges the gap between individuals and pension advisers, helping financial advisors find hidden fees and better manage their client's pension schemes.

Pontera is taken from the Latin for “bridge” and the company’s mission of increasing transparency within the financial world was once focused solely on account holders and legal fees. Since raising another successful round, the company’s platform has concentrated its efforts on an Order Management System for financial advisors.

This about-turn was clearly a smart move for Pontera as it piqued the interest of leading investors. Financial difficulties for FeeX in 2016 resulted in a third of its employees being made redundant. That seems a far cry from the financial advisor platform it is today, and it will hope this continues as it looks to cement its place at the forefront of the industry.

Freddie

Company Specialist at Welcome to the Jungle

Insights

30% employee growth in 12 months

Glassdoor (4.7)

Company

Company benefits

Health insurance
Retirement contributions
Employee stock option
Family planning benefits
Hybrid work environment
Meal stipend

Company HQ

Midtown South, New York, NY

Leadership

Yoav Zurel

(Co-Founder & CEO)

A Computer Science graduate. They previously worked as a Support Engineer at Wix before co-founding Pontera in 2012.

Eyal Halahmi

(Co-Founder & CTO)

Previously served as CTO at LivePerson, then as a Consultant with SundaySky. Also founded TALKahead.

David Weisz

(Co-Founder & CPO)

Served as an Executive Officer in the Israeli Navy, before taking a Computer Science degree and enrolling on the Zell Entrepreneurship Program.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 12 more jobs at Pontera