Market Insights Operations Contractor, k-ID
Global compliance engine for child online safety and privacy
Be an early applicant
Global compliance engine for child online safety and privacy
21-100 employees
Be an early applicant
21-100 employees
Company mission
To create safer, more responsible online communities for kids and teens.
Role
Who you are
- Interested candidates who thrive in structured, detail-heavy, and execution-focused roles are encouraged to apply and help us deliver trustworthy compliance intelligence at scale
What the job involves
- The Market Insights Operations Contractor is responsible for running k-ID’s compliance-benchmarking engine
- This function analyzes how real-world games and apps handle children’s data privacy and online safety, powering our compliance benchmarks and market intelligence for customers
- This is a hands-on role focused on accurate, explainable, and timely results throughout each testing cycle
- You will operate neimo’s game-testing and Market Insights pipeline — utilizing both AI agentic and manual testing — to ensure that results are reliable, explainable, and always delivered on schedule
- Success in this role means making operations smoother, catching data issues early, and ensuring status visibility and resolution of blockers without escalation or chase
- Plan, manage, and execute testing cycles: Define games, jurisdictions, questions, and schedules; ensure rationale is documented and visible
- Operate and refine third-party AI agentic testing platforms: Configure runs, refine agent instructions, review and classify outputs, and follow through with vendors
- Conduct detailed Data QA: Review AI outputs, check and reconcile data, diagnose trends, cross-reference with client implementations, and resolve anomalies before escalation
- Perform manual testing for scenarios not yet covered by agentic automation: Scope, run, and document manual tests according to repeatable SOPs
- Maintain clear, explainable methodology, SOPs, and result documentation for stakeholders
- Provide daily status and progress visibility during active cycles; ensure no backlog of QA or unresolved issues
- Drive blockers to resolution, clearly logging reasons and responsible owners
- What Success Looks Like:
- Testing plans are finalized before each cycle, with clear scope, rationale, and schedules
- Real-time cycle status is maintained and visible daily during testing
- No QA backlog: Completed runs are reviewed within two business days
- Data issues are detected and resolved upstream, with explanations for all trends and anomalies
- Every blocked or inconclusive outcome is clearly documented and tracked to resolution
- Able to articulate what changed, why, and confidence level in results to stakeholders without engineering escalation
Our take
Understandably, video game developers are most focused on building their software, rather than building compliance regulations into their code. k-ID is a startup that wants to simplify the compliance journey for game developers, thus ensuring child safety and privacy online - with a product that was named one of TIME's Best Inventions of 2025.
k-ID’s first-of-its-kind compliance engine is integrated into platforms by game publishers and is used by some of the largest video games in the world. Parents and publishers can set parameters for children, including restrictions on in-game purchases and private chats. Ultimately, k-ID makes gaming safer for young people, so developers and publishers can focus on building the products players love.
As the first-of-its-kind, it's no surprise that k-ID has amassed plenty of funding from large investors like Andreessen Horowitz and Lightspeed Ventures. k-ID’s founders have the CVs to match, having worked in leadership roles at the likes of Tencent, EA and Google, combining legal and compliance credentials with a solid knowledge of video game development.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Jun 2024
$45m
SERIES A
Oct 2023
$5.4m
SEED
Total funding: $50.4m
Company benefits
- Comprehensive benefits including health, dental, and vision insurance
- Employee Stock Ownership Plan (ESOP)
- Opportunities for ongoing learning and development
- Exposure to multifaceted projects in a fast-growing industry
- A collaborative and inclusive work environment
Company HQ
Central Water Catchment, Singapore
Leadership
Timothy M.
(Chief Legal Officer & Co-founder)Previously Head of the International Privacy and Data Protection Department at Tencent, Head of Compliance at WeChat Pay Hong Kong, Associate at O'Melveny & Myers LLP and Associate at Weil Gotshal and Manges.
Kieran Donovan
(CEO & Co-founder)Previously Partner at Latham & Watkins, Lawyer at Corrs Chambers Westgarth, and former Screenwriter.
Julian Corbett
(Chief Growth Officer & Co-founder)Currently Chairman at Cloudshelf. Previously Advisor at Tencent, Boardmember at Tandem Careplanning and was the President of the APAC Regions at Voodoo.io.
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