Product Manager, SpotOn
Guest Experience
$150-185k
+ Restricted stock units
Point-of-sale software and payment processing
Be an early applicant
Point-of-sale software and payment processing
1001+ employees
Be an early applicant
$150-185k
+ Restricted stock units
1001+ employees
Company mission
To empower small businesses to succeed and grow, by giving them access to cutting-edge payment and software solutions.
Role
Who you are
- 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software
- Strong understanding of the product development lifecycle and experience designing and delivering quality products
- A metrics-driven work style that leverages data to make informed decisions
- An ability to manage multiple projects in an iterative process
- Strong communication and presentation skills
- Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products
- Ability to make decisions with imperfect information, know how to lead without authority, and be comfortable managing chaos, ambiguity, and complexity
- Past restaurant experience, especially working in a restaurant or bar, is a serious plus
What the job involves
- We’re looking for an experienced Product Manager who is passionate about Restaurants, building innovative products, and impacting the 15 Million people who live and work in the restaurant space
- This Product Manager will work closely with our Product Leadership to build out a strategy, define roadmaps, and work with cross functional stakeholders across Engineering, Design, Marketing, Data Science, and GTM teams to build “a business within a business.”
- Specifically, this role will focus on our Guest Engagement products which include Reservations, Loyalty, Marketing, and Gift Cards
- Be an integral part of defining the product strategy for SpotOn restaurant software suite
- Manage the product roadmap, making strategic adjustments as needed based on client needs, data, and business priority
- Be innovative in your approach to product vision and design
- Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality
- Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth
- Continuously test and leverage insights to inform decisions
- Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product
- Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products
Our take
SpotOn is an end-to-end software and payment platform that provides businesses with a range of payment options, from simple mobile payments to fully integrated restaurant management systems, fueling growth and supporting business evolution, with its innovative, future-proof tools.
The company’s ecosystem of intuitive software, point-of-sale, and payment solutions serves businesses of all sizes from a range of industries, from local family restaurants to Major League Baseball Stadiums. From its flagship SpotOn Restaurant to its latest SpotOn Retail, the company provides tools that manage scheduling, analytics, custom website development, compliance, and omnichannel capabilities.
As a triple unicorn company, SpotOn has seen substantial growth since being founded in 2017, completing numerous funding rounds and consistently delivering new product capabilities and expanded offerings. SpotOn continues to focus on the further development of technology products as it expands its market reach within the retail, food, and hospitality sectors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
31% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$300m
SERIES F
Sep 2021
$300m
SERIES E
Total funding: $915m
Company benefits
- Medical, Dental and Vision Insurance
- 401k with company match
- Stock Options
- Paid vacation, 11 company holidays, sick time, and volunteer time off
- Headspace membership for guided meditation and stress relieving tools through the Sequoia App
- Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
- Desk, Chair and Monitor needed for your home office? We got you
- Monthly cell phone and internet stipend
- Unlimited access to virtual audio and visual workouts through the Sequoia App
- Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
- Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice
Company HQ
Financial District, San Francisco, CA
Leadership
Doron Friedman
(Managing Director)Having studied at the Wharton School, spent almost 11 years at Arroweye Solutions, rising to the position of CEO. Co-founded SpotOn in 2011, and was initially the company's co-CEO. Since 2017 has been Managing Director.
Matthew Hyman
(Managing Partner)Founded CardPayment Solutions in 2000, spending 5 years managing the company before starting CentralPayment Corp. After that co-founded SpotOn with Doron, working since 2017 as Managing Partner.
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