Sales Engineer, Retool
Mid-Market
$141-253k
The application layer for AI
Open for applications
The application layer for AI
201-500 employees
Open for applications
$141-253k
201-500 employees
Company mission
To create the future of internal software by making software development for engineers simpler and more accessible.
Role
Who you are
- 2-4 years in a closing technical pre-sales role
- Experience working with technical prospects and customers
- Expertise in managing pre-sales cycles and conducting technical evaluations using sales methodologies like MEDDPICC
- Strong knowledge of Javascript, SQL, various no-SQL databases, APIs, etc
- Familiarity with web/software development or a background in computer science/STEM
- Ability to think on your feet and passion for creative solutions
What the job involves
- Our sales engineering team is critical to Retool
- Sales Engineers drive revenue by partnering closely with potential customers and ensuring they’re successful with Retool
- A large portion of the Retool sales process is technical, ensuring potential customers understand how to build internal apps with Retool, deploy on their infrastructure, and connect to their critical resources
- Building successful relationships with our customers is a key component of this role and you’ll leverage your engineering background to dive in
- You’ll dive deep with prospects to understand their technical environment and their business goals
- You'll create and deliver demos, build apps within Retool with prospects, answer technical questions, and manage the technical close throughout the sales cycle
- At this stage in Retool’s journey, we’ll also look to you to help build new processes and programs to help our sales team meet and exceed quota
- You’ll join our team of Sales Engineers and partner closely with our Account Executives
- You’ll also work cross-functionally with the rest of the go-to-market team
- You’ll be joining a broader team of Retools who are passionate about serving our customers, enjoy collaborating to build an incredibly innovative product, and partake in some occasional but well-intentioned sarcasm
- Talk with potential customers, understand their problems, and assess whether or not Retool is a good fit
- Identify relevant stakeholders, budgets, timelines, etc., and manage the entire sales process
- Demo the Retool product, answer questions about Retool, ultimately convincing them Retool is the correct solution
- Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)
- Suss out the blockers for a customer in adopting Retool, and overcome them
- Dive into our codebase to understand technical limitations in Retool that need solving via code (e.g. a bug, a missing feature, etc.) to close a deal
- Serve as the primary, ongoing technical point of contact for our users in the presales process
- Answer technical questions from our customers as they come up
Our take
Retool allows developers to build internal applications quickly using a complete set of ready-made building blocks. These internal applications can be used to display company data from a range of sources, including Redis, Salesforce, Google Cloud, and Slack.
For a monthly fee, the platform enables companies to save time that they would have otherwise spent on developing their own internal applications. Retool brands itself as 'low-code,' meaning that it is easy to use and customize. There is a huge demand for systems that allow teams to analyze the data they already have. Retool already counts brands such as Amazon, Philips, Peloton, NBC, and Mercedes-Benz as customers.
Founded in 2017, the company is now valued at over $3.6B. Founded by Oxford graduate David Hsu, the management team includes ex-Stripe and ex-Airbnb employees with plenty of experience in taking a company from a start-up to a global brand.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jul 2022
$45m
SERIES C
Dec 2021
$20m
SERIES C
Total funding: $165.3m
Company benefits
- Your health: Our healthcare plans include flexible, competitive options for medical, vision, dental, life insurance, and disability benefits.
- Your fuel: Fully snack-stocked kitchens at every turn, with breakfast, lunch and dinner provided at our San Francisco and New York offices.
- Your growth: We provide a $1,200 annual stipend that can be utilized for all learning-related expenses, including books, conferences, classes, and more.
- Your family: Access to comprehensive family planning services, generous paid parental leave for new parents, and a remarkable $10,000 lifetime benefit towards fertility support.
- Your time: Flexible freedom for a healthier you: take the time off that you need, when you need it! Discover flexible PTO and our 4 week Work From Anywhere policy to rejuvenate on your time.
- Your sidekick: Bring your favorite sidekick to work and enjoy our dog-friendly offices!
- Your future: Plan for your future. We offer enrollment and matching up to 4% for our US-based employees.
- Your wellbeing: Enjoy a suite of perks and memberships that enable you to thrive both personally and professionally.
Company HQ
Mission District, San Francisco, CA
Leadership
David Hsu
(Founder & CEO)David studied Philosophy and Computer Science at the University of Oxford, before founding Retool in 2017. He has served as CEO ever since.
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